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The latest News and Information on Microsoft 365 and related technologies.

Conversational Geek Webinar: Crack the Code on Teams Phone Call Quality

Nov 22, 2024 By Martello Technologies In Martello Technologies
Organizations relying on Microsoft Teams Phone know that clear call quality is crucial for productivity and user satisfaction. Yet, when calls falter, the cause isn’t always on Microsoft’s end. Issues can arise from the user’s environment, PSTN integrations, the Microsoft 365 cloud, or other factors. So how can Teams Phone users quickly pinpoint and resolve these issues to keep communication seamless?
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martello

Are Your Teams Room Devices Delivering the Experience They Should?

Nov 15, 2024 By kfitzgibbon In Martello Technologies
Organizations have invested billions in tools to make hybrid work as effective, productive and rewarding as it can be. That includes spending on premium solutions like dedicated Microsoft Teams Rooms that provide rich communication and collaboration capabilities. A single Teams Room can cost anywhere from $2,000 to $60,000. The higher that price tag climbs, the more pressure IT departments are under to ensure seamless performance and an exceptional user experience.
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martello

Is Microsoft Teams Working Like You Need It To?

Nov 15, 2024 By kfitzgibbon In Martello Technologies
Microsoft Teams has become one of the most essential tools for collaboration and communication in the past few years. However, because of its now critical nature, Teams issues can cause big productivity problems in your business. Worse still, when those issues go unreported, IT departments are left well and truly in the dark.
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martello

A Microsoft Teams Migration in Three Steps

Nov 15, 2024 By kfitzgibbon In Martello Technologies
Whether your organization is migrating from a different platform or adopting a collaboration solution for the first time, choosing Microsoft Teams has clear benefits. It provides the opportunity to consolidate all your productivity and collaboration tools in a single environment — especially if you’re already using Microsoft 365 — and to take advantage of licensing cost benefits. But migrating to any new software is also a precarious time, and Teams is no exception.
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exoprise

Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets

Nov 2, 2024 By Simon Dion In Exoprise
As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.
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martello

Teams Phone Trouble? Who You Gonna Call?

Oct 31, 2024 By kfitzgibbon In Martello Technologies
In most organizations when there’s an issue with Microsoft Teams Phone, “who you gonna call” is corporate IT. But Teams Phone brings unique challenges to troubleshooting and managing the user experience that IT isn’t necessarily equipped to face. A few key tools and capabilities can make all the difference.
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datadog

Detect issues, manage incidents, and streamline workflows with Datadog's Microsoft Teams integration

Oct 31, 2024 By Mohammad Jama In Datadog
Microsoft Teams is deeply embedded in many organizations’ workflows, acting as a hub to both communicate and collect information about issues and ongoing projects. However, as with most communication platforms, it can be challenging to context-switch between conversations, tickets, and monitoring data when troubleshooting collaboratively.
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smikar

Microsoft Teams vs. SharePoint. The Ultimate Guide

Oct 23, 2024 By Mark In SmiKar Software
In today’s fast-paced, digitally-driven work environment, effective collaboration and content management are crucial for success. Microsoft offers two powerful tools to help you achieve these goals: Microsoft Teams and SharePoint. While both platforms are designed to enhance productivity, they serve distinct purposes. In this in-depth comparison, we’ll explore the strengths of each tool, examine real-world scenarios, and provide actionable tips to help you make informed decisions.
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mattermost

Extending Microsoft Teams and M365 platform to accelerate mission-critical workflows in defense, government and vital services at scale

Sep 17, 2024 By Katie Wiersgalla In Mattermost
In Mattermost v10.0, accelerate your enterprise workflows and bolster resilience with a collaboration hub that integrates people, processes, and technology for mission-critical work.
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martello

Deliver Peak Microsoft Teams Performance at Scale

Sep 9, 2024 By kfitzgibbon In Martello Technologies
Scale is a perennial challenge for most IT teams. While organizations expect the same performance and experience whether 500 users are accessing essential applications or 50,000, IT headcount rarely increases in proportion with organizational growth. This often leaves IT departments overtaxed and pressed to triage the most urgent concerns. But even that requires good data to inform decisions — which can be in short supply.
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