The latest News and Information on Microsoft 365 and related technologies.
DevOps is a common name in the technology household. Teams, small or big, are embracing this concept to deliver applications faster, improve software quality, and add efficiency in the development process from the very beginning. Shortening the feedback loop leads to a cost-effective way for businesses to find and fix defects earlier in the cycle process. Plus, it lowers the software failure rate in production and minimizes time wastage for the development team.
Providing an effective service – especially in a world with constantly evolving needs – goes beyond standard operating hours. Imagine if a bank only kept your investments secure while they were ‘open’ during their hours of standard operation? Issues can arise at any time and having effective service delivery monitoring and support for enterprise’s IT teams and managed service providers is critical.
When your organization’s very ability to share, collaborate and meet depends on Microsoft Teams performing, solely watching Teams service availability simply isn’t enough. Employees operate on the assumption that every bit of technology they rely on just works. Teams is the modern example of the most critical application to businesses today, with over 145 million daily active users.
User experience is subjective. For example, asking tourists visiting New York City about their experiences gives different answers. Likewise, end-users who work remotely with different resources and disparate assets can have varied experiences with their business applications. How can IT teams gather this experience data and react faster to improve experience? The answer is Digital Experience Scores.
The global COVID-19 pandemic caused a massive and immediate shift to remote work which was bolstered by video conferencing telecommunication software such as Microsoft Teams. Although the world is still trying to heal (while simultaneously navigating new and evolving challenges) some organizations have started the process of having their employees return to work and explore new hybrid workforce environments.
The real-world use cases for deploying a Microsoft Direct Routing Survivable Branch Appliance (SBA)
Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.
