Microsoft 365 is a suite of cloud-based productivity and communication services that includes Microsoft Office applications (including OneNote and OneDrive) as well as other popular Microsoft tools like Skype and Teams. Microsoft 365 tools and services are at the core of many organizations’ data management and day-to-day workflows, so monitoring activity across your environment is key to making sure that these services remain secure and meet compliance standards.

Your employees rely on a wide variety of Microsoft 365 services such as sending emails, participate in Teams Meetings, exchanging files via SharePoint, and much more. Help your employees be their best by delivering cutting-edge Microsoft 365 services. Reveal hidden occasions for IT service improvement by advanced monitoring.

The ending year has been a tremendous burden for all of us. Managing to navigate through these times is not easy. The more we are happy to see so many of our customers and partners doing so well in coping with the new situation. Resilience is the keyword for 2020.

In 2020 ‘pivot’ has become the trendy word of the business class, referring mainly to a company’s willingness to adopt technology to maintain internal team communication and productivity. Apart from front-line workers across disciplines who have courageously put others before themselves to provide healthcare and daily necessities, shelter in place, and work from home orders forced businesses to reassess their needs…and quickly.

Microsoft’s new network insights tools – recently released as a preview – provides an overview of connectivity to your tenant and gathers information from the new Microsoft 365 network. These previews make it easier for administrators to better understand potential problems and whether users have good or bad connectivity to the service.

Digital transformation has accelerated in 2020, and the speed in which organizations are able to leverage technology to make work better for their employees and customers has become the ultimate differentiator in business. Microsoft and ServiceNow understand this, and have expanded our partnership to deliver new native workflows in Microsoft Teams.

In the middle of March this year, Microsoft reported that the number of daily Teams users jumped by about 37% in just one week in response to many organizations shifting their workforce to work from home. Your organization may have been part of that jump. The initial desire was to facilitate an ability for employees that normally working in the same office to continue to collaborate and meet remotely. Teams helped you accomplish that.