Operations | Monitoring | ITSM | DevOps | Cloud

In a wide-ranging conversation, Robb Wilson—CEO and co-founder of OneReach.ai and author of The Age of Invisible Machines—joins Tim and Tom to explore the rise of agentic AI and its seismic implications for IT, organizations, and society. Robb breaks down the concept of agent runtimes, why conversational interfaces matter more than ever, and how adaptive, self-orchestrating systems will reshape work far beyond today’s service models.

Fast front-end and back-end code alone won’t guarantee low end-to-end latency as hidden bottlenecks in the database can undermine even the best engineering efforts. In this session, Oleksii Serhiienko, Senior Site Reliability Engineer at GetYourGuide, will share how his team put database performance at the center of their monitoring strategy. He will highlight how they identified and fixed slow queries, uncovered load balancing issues that drove significant cost savings, and built monitoring practices that improved both reliability and investigation workflows.

​This session will focus on the agent based features of Sentry for debugging an issue in a web application. We'll move through the broken issue - and show how tools like Sentry Seer and the GitHub repo integration make it easy to determine the root cause of an issue by bringing all the context of Sentry and code in GitHub together, and how the Sentry MCP makes it easy to pull all that context down into GitHub CoPilot to fix it locally.