Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Monitoring eCommerce - How to keep your Customers !!

Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity. In today’s tip, I’ll be going over the many traps that lie in wait that can steal away your eCommerce customers and why shifting to a proactive monitoring mindset is so important.

Tips for Success When Implementing Your Transformation Initiative

Change isn’t without its detractors in terms of people and systems. A misstep in expanding application performance monitoring (APM) across full-stack application monitoring can result in the degradation of availability and performance, stopping a digital transformation effort in its tracks. Avoid this at all costs. Deploying a full-scale digital transformation is a vast undertaking well beyond the scope of this brief article.

Employee Experience - Monitoring the Metrics That Matter

The shift to working remotely has made communication and collaboration tools, such as Zoom, Slack, and O365, an indispensable part of an employee’s workspace. Employees are no longer working within an office network where employee experience was reliable and more or less guaranteed. Instead, they are relying on their local ISP network to connect to everything and anything work-related and this has brought in a lot of vulnerabilities in an otherwise stable and secure workspace.