Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

How AI Agents Reason, Act, and Automate at Scale

In our previous post, we explored the urgent need for intelligent automation in network automation, specifically how the Model Context Protocol (MCP) enables AI agents to dynamically discover and interact with the necessary tools. But access to tools is only part of the equation. To truly operate autonomously in complex environments, agents need not only connectivity but also intelligence.

SD-WAN, SASE, SSE, and the Coffee Shop Network: From Distraction to AI Superpower

Back in 2018, I wondered (perhaps loudly if SD-WAN was just IT’s hype-of-the-year, destined for the same eye-rolls as signature-based antivirus and GDPR compliance drives. Even then, I knew we couldn’t let messaging fatigue blind us to real technology shifts. Fast-forward to 2025: SD-WAN (Software-Defined Wide Area Network) not only stuck around, but became the springboard to something far bigger – SASE (Secure Access Service Edge).

Grafana Campfire - Using the Grafana MCP Server (Grafana Community Call - July 2025)

In this month of the Campfire Community call, we will exploring the Grafana MCP (Model Context Protocol) server - an open-source tool that enables AI assistants to directly interact with your Grafana instance. We will learn some basics such as: Join me (Usman), Matt Ryer, and David Kaltschmidt for this exciting session. Expert guests: Ioanna Armouti, and Luccas Quadros *HELPFUL LINKS* Feel free to use the YouTube live chat feature to start submitting questions, and we will add them to the agenda.

13 Best Log Analysis Tools of 2025. Top Paid, Free & Open-Source Log Analyzers Reviewed

Log analysis and management tools have become essential in troubleshooting. With log analyzers you can extract meaningful data from logs to pinpoint the root cause of any app or system error, and find trends and patterns to help guide your business decisions, investigations, and security. If you’re not already using such a tool, now is the time to start looking for one.

How Secure and Healthy Are Your Custom SCOM Management Packs?

Thanks for using the NiCE Log File Management Pack. We know it’s a favorite among experts building custom SCOM Management Packs. But here’s a quick question: When was the last time someone checked your custom Management Packs for security vulnerabilities, performance bottlenecks, or health risks?

AWS Summit NYC 2025: Laser-Focused on AI

If you’re unfamiliar with AWS Summits, these are conferences that occur on a yearly basis in different cities. The events are mostly used to announce new products and technologies. This year, the theme was AI, as evidenced by the keynote, a large majority of the talks, and a walk around the vendor floor. The keynote talk was hosted by Swami Sivasubramanian, VP of Agentic AI at AWS.

Seeing the Bigger Picture: Why Security Needs Depth, Not Just Products

A recent BBC article, “Weak password allowed hackers to sink a 158-year-old company,” outlined a serious security lapse. This case reinforces the message that we, at Teneo, advocate every day: true resilience comes from defense in depth, i.e. policy, product and process, not just tools at the edge. In a recent customer engagement, we discussed a transition from VPN to ZTNA. While ZTNA offers enhanced security including continual checking, improved segmentation and a minimized attack surface.

AI-Driven Alert Correlation with EventiQ in Splunk ITSI

In this video, we introduce EventiQ in Splunk ITSI, a powerful AI-driven solution designed to cut through the noise and help you find the root cause of issues faster. We’ll show you how EventiQ automatically analyzes and groups related alerts into actionable episodes, significantly reducing alert volume. We’ll cover how to enable EventiQ for a Notable Event Aggregation Policy and review the resulting episodes that it creates.