Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

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Atlassian Jira Monitoring on Microsoft SCOM

As part of a customer project, we developed a custom Jira Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Jira environments, ensuring planning and bug-tracking platforms remain available and performant. With this Use Case paper, we want to share our knowledge with the SCOM Community to highlight the possibilities of advanced monitoring on Microsoft SCOM, helping teams get better in their day-to-day tasks.

NiCE Active 365 Management Pack 4.4 for Microsoft SCOM

We’re thrilled to release NiCE Active 365 Management Pack 4.4 for Microsoft SCOM. The new 4.4 release is packed with powerful new enhancements driven by customer input and evolving needs. It especially focuses on improving monitoring capabilities for Azure-based services and ensuring compatibility with Microsoft’s evolving ecosystem.

Top 3 Intune reporting tools: SquaredUp, Microsoft admin center, and Power BI

As the unsung hero of modern endpoint management, Microsoft Intune quietly ensures security, compliance, and seamless user experiences across a range of devices and platforms. Where many organisations go wrong, however, is not having the right tool to monitor and leverage Intune’s full potential. But for an organization relying on Intune, what tool should you use?

10 Essential Tips for Setting Up Monitoring for Your SaaS

Setting up monitoring for your SaaS application is crucial for maintaining reliability and keeping customers happy. Without proper monitoring, you're essentially flying blind – unable to detect issues before they impact users or understand how your system performs under different conditions. Here are 10 essential tips to help you build a comprehensive monitoring strategy for your SaaS application.

Get started with Grafana Alerting: Multi-dimensional alerts and how to route them

In this tutorial, we dig into more complex yet equally fundamental elements of Grafana Alerting: alert instances and notification policies. Don't miss the rest of the "Get started with Grafana Alerting" series! Each part dives into a different feature to help you get the most out of alerting in Grafana.

The AI Monitoring crisis that no one's talking about

When I spoke at AWS London earlier this year, I had the chance to discuss something that more and more teams are starting to feel: traditional observability doesn’t cut it for AI systems. In AI, “Is it running?” is no longer enough. We have to ask, “Is it right?” When I delivered that line, I saw the heads nodding. Everyone’s excited to build with LLMs, but when it comes to actually monitoring them in production? That’s where things fall apart.

Autonomous Operations Are Here

ScienceLogic’s vision for IT operations isn’t just about improving tools—it’s about changing the entire paradigm, flipping your day-to-day upside down. We’re moving beyond dashboards and alerts, beyond human-only workflows and rules-based systems. The future is autonomous. It’s intelligent. It’s agentic. And it’s already being realized through the power of Skylar AI.

IT Service Performance Monitoring: Key Metrics, Best Practices, and Future Trends

As organizations rely more on complex IT systems and cloud-based services, keeping everything running smoothly — and reliably — has become a top priority. That’s where IT service performance monitoring comes in, giving teams the visibility they need to make sure systems stay healthy and responsive. By tracking a range of technical and user-focused metrics, businesses can quickly identify and address issues before they impact operations or end users.