Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Visibility Is the First Line of Defense: Operational Readiness in a Zero Trust World

As global cyber threats continue to evolve at unprecedented speed, the United States public sector faces growing pressure to enhance operational readiness. Agencies must now contend with adversaries who are not only well-funded but also increasingly sophisticated in their ability to exploit visibility gaps. In the face of this dynamic threat landscape, the Zero Trust Architecture (ZTA) model has become an essential security framework.

Getting started with ElasticSearch dashboards

ElasticSearch is one of the IT and software industry’s most established platforms for storing and analyzing log data. As its name suggests it also has a powerful search and analytics engine based on the ElasticSearch Query language. ElasticSearch itself is essentially a backend store, so if you want to explore and analyze your data, you will need a visualization layer such as SquaredUp and our ElasticSearch PlugIn.

Top 3 reporting tools for Microsoft Teams: SquaredUp, Power BI & M365 Admin Center

Microsoft Teams is a ubiquitous presence in workplaces all over the world. Prior to 2020, its usage was relatively moderate, with around 20 million users. However, global restrictions during the pandemic led to a 3,500% growth. Teams is now so central to business operations that Microsoft retired Skype in its favor. But this massive scale created a new problem – businesses needed better ways to monitor and report on their Teams usage.

Introducing the Hyperping Intercom Integration: Reduce Support Tickets with Proactive Status Communication

"Is our API down?" "Why can't I access the dashboard?" "Are you having server problems?" When incidents happen, support teams face a familiar nightmare: tickets flood in faster than you can respond. Your team scrambles to check system status and respond to dozens of identical questions while engineering focuses on fixing the actual problem.

Beyond Metrics: How We Reimagined Incident Response with RUM

When your monitoring tools and logs tell you everything's fine, but users can't access critical healthcare services, where do you look? Our team discovered that Real User Monitoring (RUM) isn't just for tracking page load times and user journeys – it's a powerful incident response tool that can uncover issues traditional monitoring misses entirely.

Elastic named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms

Observability has an investigation problem, and dashboards and alerts aren’t enough for solving problems in today’s complex systems. AI-driven capabilities, powerful analytics, and the ability to scale are essential to drive real-time investigations while keeping costs low. We think this is why Elastic has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the second time.

Grafana Labs named a Leader again in the 2025 Gartner Magic Quadrant for Observability Platforms

We’re thrilled to share that Grafana Labs has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms—for the second year in a row. This year’s report placed Grafana Labs furthest in “Completeness of Vision,” which we believe reflects our deep commitment to building a truly open, composable observability stack that gives users flexibility, control, and the tools to own their observability strategy.

What Is Hybrid Observability? A Healthcare IT Explainer

Healthcare IT environments have become incredibly complex. Think about everything running simultaneously in your organization: physical medical devices, cloud platforms, clinical applications like Epic, and patient-facing applications. Each component needs to work together seamlessly, much like how ICU monitors track multiple vital signs at once. Many healthcare organizations still use monitoring solutions designed for simpler times, when systems were more isolated.

Want to hear your users' complaints? There's a widget for that (now available on mobile)

A disappearing “Submit” button. A modal stuck half-offscreen. It's not a crash or a performance regression. Just broken UX. Frustrating enough to make users rage-quit or leave a 1-star review. Error and performance monitoring catch the technical stuff: crashes, bottlenecks, slow APIs. But they won’t tell you when a layout breaks, or a UI flow subtly unravels after a redesign.