Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

RMM Release Notes: New Apple Commands, AV and Backup Checks, New EDR Release and more!

No doubt you’ll have noticed RMM recently had a little palette refresh with the launch of N-able, which we’re super excited about. Important: Make sure you update the agent version on all your devices regularly to take advantage of feature enhancements, bug fixes and security updates. Go to Agent — Agent Auto-update Settings. Apple Device Management: New ‘Remote Wipe’ and ‘Checkout’ commands for ADM-enrolled Macs, so Macs and iOS now offer the same set.

Launching RMM Central: A unified IT solution for managed service providers

We’re pleased to introduce ManageEngine RMM Central, a unified remote monitoring and management solution. Maintaining the IT infrastructure and systems of client networks is a herculean task for IT service providers. Multiple tools perform various capabilities in network management, be it maintaining or managing workstations, laptops, servers, and other networks.

N-central Integration with Microsoft Intune

Configure Microsoft Intune device policies and get a clear view of all your customers’ devices right from your N-central dashboard. Manage your Microsoft Intune devices right from your N-able™ N-central® dashboard. Harmonize configurations and policies for all selected devices—including Intune devices—from centralized status dashboards in one place. Generate consolidated reports for devices managed by both Intune and N‑able.

N-able (Formerly SolarWinds MSP) Announces Partnership with DNSFilter to Help MSPs Protect Customers from Online Security Threats with Advanced DNS Technology

N-able (formerly SolarWinds MSP), the purpose-built partner for managed services providers (MSPs), has announced a collaboration with DNSFilter to integrate its cloud-based security solution with N-able™ N-central® and RMM, providing MSPs with threat protection and content filtering.