Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

Voices You Can't Trust: Securing K-12 Communications Against AI Deepfake Threats

It starts with a voice you recognize. A call from the superintendent asking for an urgent update. A voicemail from a principal requesting sensitive student information. A message that sounds authentic, because it is, at least on the surface. The tone, cadence, and even the subtle inflections are exactly right. But the request isn’t. AI-powered deepfakes are rapidly reshaping the threat landscape for K–12 schools, turning trusted communication channels into potential points of vulnerability.

N-Sight Quarterly Roundup - Q1 2026

In this short roundup, Mike Adler, Chief Technology and Product Officer at N-able covers the key N-sight updates delivered in Q1 and what is on the way in Q2, including: Script Hub public preview for multi‑OS script creation and execution Entra ID support for N‑able Login to streamline identity and access New security and operational signals including BitLocker visibility and reboot tracking Also, he discussed what will be available in Q2, for example: N‑zo AI assistant, expanded vulnerability management and Mac patching, and deeper workflow automation across scripts and assets.

N-central Quarterly Roundup - Q1 2026

Watch Mike Adler, Chief Technology Officer and Chief Product Officer at N-able, as he walks through the Q1 updates for N-central—and what’s coming next in Q2. This release cycle is packed with innovation designed to strengthen security, improve efficiency, and simplify day‑to‑day operations. In this video, you’ll discover highlights including.

Cove Quarterly Roundup - Q1 2026

Watch Stefan Voss, Chief Product Owner for Cove, as he breaks down the latest updates and shares what’s coming next. Discover exciting enhancement, including: Critical Configuration Changes allows you to create event-based notifications for changes made to backup policies Group-Based Data Protection lets you use Microsoft Entra ID security group to define which users are protected in Cove PST Export entering public preview.

Nzo product demo

This on‑demand product demo shows how N‑zo supports MSPs looking to simplify operations and scale more efficiently. Watch to see how N‑zo brings key workflows together, reduces operational friction, and helps teams gain better insight into their business. The demo highlights practical scenarios designed to support growth, consistency, and operational clarity without added complexity. Ideal for MSP leaders and operations teams who want a clearer, more streamlined way to manage their business.

Into the Breach: MFA Bypass | April 2026 Webinar

A webinar series where Adlumin’s SOC experts share the latest real‑world threats, attack trends, and incident insights observed across our customer base. Each session delivers practical takeaways, recommended defenses, and a behind‑the‑scenes look at how our analysts detect, investigate, and respond to emerging threats. In the latest session, you’ll learn.

Icinga as Open-Source MSP Monitoring Software: Multi-Tenant Monitoring for IT Service Providers

If you run a managed service provider, your RMM software is the backbone of daily operations. Remote management, patch cycles, ticketing workflows – it handles the essentials. But if you’re monitoring more than a few dozen client environments, you’ve likely noticed that monitoring and management are not the same thing. And that difference matters more the larger you grow. This post is not about replacing your RMM.

Site24x7 MSP: The all-in-one platform for managed service providers

Managing dozens of client environments you don't own, behind firewalls you can't see through, while keeping SLAs intact is the essential MSP predicament. Site24x7 MSP is a cloud-native platform built to solve it. From a single multi-tenant console, monitor servers, networks, applications, and cloud workloads across AWS, Azure, and GCP with agent-based telemetry that catches issues before they escalate. True data isolation and RBAC keep client accounts secure. White-labeled portals, domains, and agents make it look like your platform. AI-powered self-healing workflows resolve incidents automatically.