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The latest News and Information on Service Reliability Engineering and related technologies.

LLM Observability: Lessons From MLOps w/ Maria Vechtomova (Cauchy)

For nine years, Maria Vechtomova was shouting about monitoring. Nobody cared, until LLMs arrived. As co-founder of Cauchy, Databricks MVP, and one of the most followed voices in MLOps, Maria has watched the field evolve from hand-built experiment trackers to today's flood of observability tools, and her central claim might surprise you: globally, nothing has changed. The fundamentals are the same: track your code, data, and models so you can roll back when something breaks.

Zero-Code OpenTelemetry for Vert.x

Drop a JAR on the JVM. Get distributed tracing, RxJava context propagation, log-trace correlation, and Vert.x internal metrics. No code changes. No Maven dependency. Java 8–21. Inside the design of last9/vertx-opentelemetry v2.3.4. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.

The Journey to Production AI: Five Steps for SRE and Platform Teams

In a recent webinar, The Journey to Production AI, Andre Elizondo walked through what separates a working agent demo from an agent worth trusting on a 2 a.m. page. Live polls during the session put numbers behind a pattern most platform teams already feel. ‍ ‍ Most teams are early. The ones who are further along did not get there by shipping a flashier demo. They got there by treating production AI as a platform problem.

New enhancements to PagerDuty's SRE Agent: triage faster without waking a human

AI promise and AI capabilities often diverge, with developers often reporting much faster code production, but not enough change in how incidents are handled. When the rate of change is faster than ever, but the rate of recovery from incidents isn’t moving, developers wind up stuck in firefighting mode. And, when these systems fail, it’s costly. According to PagerDuty’s State of AI-First Operations, over a third of surveyed companies report losing $500K per hour of downtime.

Stop ECS Containers From Collapsing Into One Service in OpenTelemetry

Why ECS containers collapse under service.name = aws_ecs and how to fix it for both EC2 launch type and Fargate, including the resource-vs-log-record pitfall that quietly breaks log filtering. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.

How to use an SRE agent to reduce downtime

An alert in the middle of the night warns of a potential business failure. Manual incident response becomes more complex due to the overwhelming data from distributed and dynamic digital services. With an SRE agent, your engineering team can cut through alert clutter. They can sort through various signals quicker, decreasing burnout and achieving faster, more affordable resolutions. Operational resilience will see its next evolution with Agentic AI.

How to Test SQS Workflows Locally with LocalStack and OpenTelemetry

LocalStack lets you run SQS, Lambda, and S3 locally in Docker — but there's a hidden trap: OpenTelemetry's default AWS propagator doesn't work with free LocalStack. Here's how to set up end-to-end local testing with working trace propagation. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.

End-to-End Trace Propagation Across SQS and Lambda with OpenTelemetry

SQS doesn't propagate trace context automatically. You instrument both sides, deploy, and get two disconnected traces. This post shows how to wire them into one waterfall — and the ESM format gotcha that silently breaks it every time. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.