Operations | Monitoring | ITSM | DevOps | Cloud

How to set Service Level Objectives with 3 steps guide.

As a site reliability engineer (SRE), you juggle a lot of moving targets. You keep tabs on your operational environment’s health and maximize service levels, all while trying to scale your business and exceed client expectations. To hold it all together, you’ve likely implemented a hybrid cloud strategy to keep a watchful eye over everything: your on-premises infrastructure, containers, and numerous cloud deployments.

Managing your own time series database is painful. We’ve moved from servers to services, and yet, monitoring metrics data is primitive. Our managed time series database powers mission-critical workloads for monitoring, at a fraction of the cost.

Each year of the SRE Report, there’s a trend or anti-pattern that leaps out and makes us pause and reflect. Last year, for example, we found a huge drop in global toil levels. With the whole world working from home for a full year, it made sense that global toil levels would drop, right? But this year, despite the great reopening underway, toil levels dropped even further - it's a paradox, one which no doubt will require its own scrutiny.

In some respects, security and reliability are competing priorities. Security controls may reduce reliability, and responding to security incidents may require mission-critical systems to be paused or shut down until they're secure. The recent security incident involving CircleCI, however, shows that it's not always necessary to choose between prioritizing security or reliability.