Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

SRE's Guide to Chaos & Observability

Today’s distributed, cloud-based environments are incredibly complex. Not only does each component depend on many others, but modern systems are also highly dynamic—changing frequently as teams push new code or make updates to infrastructure. Taming this complexity to ensure reliability requires end-to-end observability to understand how components depend on each other. Additionally, proactive Chaos Engineering combined with AI-driven observability lets you uncover “unknown unknowns” that impact how your system will respond to different failure scenarios.

Pragmatic Incident Response: 3 Lessons Learned from Failures

In my past experience as an SRE I’ve learned some valuable lessons about how to respond and learn from incidents. Declare and run retros for the small incidents. It's less stressful, and action items become much more actionable. Decrease the time it takes to analyze an incident. You'll remember more, and will learn more from the incident. Alert on pain felt by people — not computers. The only reason we declare incidents at all is because of the people on the other side of them.

Rootly Announces $3.2 Million in Seed Funding from XYZ Venture Capital, 8VC, & Y Combinator

Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.

SRE Report 2021: The Highlights

Our fourth annual SRE Report launched last week. I had the good fortune to be involved in writing and editing it this year for the first time alongside our very own driving force Leo Vasiliou and the brilliant Eveline Oehrlich at DevOps Institute (check out Eveline’s take on the report’s Key Takeaways here), in addition to a number of folks at VMware Tanzu.