Operations | Monitoring | ITSM | DevOps | Cloud

Healthcare IT responds to pandemic with increased focus on database monitoring and the cloud

Every year, Redgate’s State of Database Monitoring Report reveals how businesses and organizations are monitoring their database estates. Are they using in-house or third-party monitoring tools? Who has access to the data? What are their biggest challenges? The thousands of responses to the survey behind the report offer the answers, and also provide an opportunity to dive deeper and examine those issues at an industry sector level.

The citizen healthcare experience

Let citizen experiences drive your decision making In healthcare, citizen needs, expectations, and priorities can change quickly and with little warning. There’s no better example of this than the way COVID-19 immediately affected how organizations serve their customers and how healthcare providers prioritize patients, with many elective surgeries postponed.

How Grafana is helping the DIFFERENCE Foundation visualize medical data in their fight against a global pandemic

The DIFFERENCE Foundation is a non-profit organization based in the Netherlands that is focused on designing, guiding, and funding highly quantitative research on metabolic dysfunction. The foundation considers metabolic dysfunction—which can trigger obesity, diabetes, many other diseases—the original global pandemic, as it affects almost one quarter of the global population.

Customer Experience and IT Operations at a Healthcare Startup

Dave Widener is CTO of MyHealthMath, a provider of health plan decision support tools which simplify every aspect of open enrollment. Widener is executive leader for the company's entire technology function including R&D, strategic planning, cybersecurity, and technical product execution. Widener’s career encompasses IT management and leadership roles in the energy, life sciences, consumer products and banking sectors.

The future of work in federal healthcare agencies

Unique HR challenges for federal healthcare agencies As a human resources specialist, you’re being challenged like never before. In addition to meeting traditional demands such as quickly and efficiently attracting, hiring, and retaining quality employees, you’re also facing new challenges, including pressure to make your workforce more efficient, modernize employee processes, and work within ever-tightening budget parameters.

COVID-19: Lessons from the Trenches

The COVID-19 pandemic has impacted every aspect of life, uniting governments, the scientific community, and healthcare workers around the world in the struggle to get it under control. The pandemic has been a forceful catalyst for healthcare IT Ops change. Infrastructure health and performance optimization has never been more critical to serve the needs of life science research, drug discovery, and hospital care.

The incident resolution mandate of telehealth and telepharmacy providers in the age of Covid-19

The incident management challenges of a pandemic-driven world & how to overcome them “While the safety and well-being of workers affected by COVID-19 is the first priority, companies will also triage other essentials, such as incident management and stakeholder communications.” (PWC) In a pandemic-stricken world that is consuming products and services over the internet, more than ever, there is a great strain on digital and connectivity systems.

Galileo and Splunk: Ensuring Patient Trust with Serverless Observability

When it comes to patient care, convenience and trust are critical to success. Healthcare startup Galileo prioritizes just that through technology that gives people 24/7 access to medical care and improves the dialogue between patients and their doctors. Galileo ensures uptime, minimizes latency, and reduces errors so patients get the help they need when they need it and can ultimately live better, healthier lives.

Beyond the EHR: 3 Other Places Healthcare Organizations Need to Watch to Ensure HIPAA Compliance

With the state of the world today, healthcare facilities of all kinds and sizes are operating under a state of distress. Employees are working on the frontlines, while also having to manage low budgets for IT security, coupled with low resources and all the while having to manage legal and compliance issues on top of it. Sometimes there’s so much emphasis put on the primary platform where patient health information (PHI) resides, other parts of the network are overlooked to determine compliance.

Protecting Patient Data Through Strict Access Rights Management

The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. With increasing digitalization, healthcare institutions are also at increased risk of becoming victims of viruses, Trojans, and myriad other cyberattacks. The goal is usually to access the confidential data in the patient file for either financial purposes or malicious intent or damage the critical infrastructure itself.