Access-related challenges form a significant portion of the common issues encountered within SharePoint environments. These challenges can manifest in numerous forms, including denied access to resources, unresponsive buttons, or dysfunctional links. Unveiling the root causes and solutions to these access challenges is crucial for maintaining a seamless SharePoint user experience.

Chances are, you’re familiar with the strategy of adding an additional “9” to service level agreements (SLAs) to boost the experiences your organization provides. With plenty of ways to do so, there’s one that particularly stands out among the others: Service Blueprinting. Banking executive Lynn Shostack in 1984 first described a service blueprint in a Harvard Business Review publication.

In the ever-evolving landscape of cloud adoption, resource virtualization has emerged as a transformative force, revolutionizing the way businesses operate and offer services. At the heart of this revolution lies the concept of Infrastructure as a Service (IaaS), which offers a spectrum of service models designed to meet the diverse needs of every company.

The Digital Operational Resilience Act (DORA) is set to significantly impact the financial sector. Coming into full effect in 2025, this EU regulation will set new standards for information and communications technology (ICT) risk management. In this landscape, how can financial firms ensure they’re not only compliant, but also operationally resilient?