Operations | Monitoring | ITSM | DevOps | Cloud

I speak to a lot of MSPs every day, and I’m always asked for advice on meeting new prospects. Finding new clients is one of the biggest challenges they all face. “Have you tried asking your existing clients for referrals?” is my stock answer, and with good reason—prospects referred to you by an existing client are four times more likely to buy than any other opportunities you’ll chase. Here are my tips on supercharging your referrals and winning new business.

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

Used effectively, team collaboration platforms like Trello and Slack can give a real boost to productivity, for organizations that routinely run projects requiring group input. With email, video, or direct messaging tools, these platforms make it easy for team members to stay in touch – regardless of the time, or their physical location.

During my career (in technology), I have dealt with many clients to whom security was one of the main areas of concern. As such, there’s always room for improvement but without a shed of a doubt, communications direction and stateful firewalls are some of the very first elements to consider. When it comes to logging and audit information, as a rule of thumb, it’s good to have a log aggregator stored outside of the scope of a cloud provider. A great log correlation out there is Splunk.

We're super proud to show the new us - we have a brand new logo, an entirely new style and a new website. In this post, we'll show you all the changes!

With the upgrade to React Native 61 came the prospect of substantially improving performance of our Android app. How? Through the use of Hermes, Facebook’s new JavaScript engine. To say that we were excited is an understatement. And with that excitement came curiosity: How is this new JavaScript engine achieving performance boosts?

Unity is strength. And at JFrog, we’re committed to providing the strongest DevOps tools available. With the promised release of the JFrog DevOps Platform, it’s my honor and delight to announce JFrog’s biggest leap yet toward fulfilling our universal vision of Liquid Software. We’re excited and proud to launch the world’s first universal, hybrid, end-to-end DevOps platform.

A rack is a structure, usually made out of metal and cabinet or wall-shaped, which allows to store and organize the different components of computer installations, such as servers, storage systems, switches, etc. Is that it? Are you disappointed? Well, hold on, although they don’t seem like much, the world of racks can actually be quite tricky.

This weekend I had the opportunity to participate in the AWS Hackathon in Portland. Based on the hackathons hosted at re:Invent, this brought together about 100 developers of all skill levels to break up into small teams and produce a demo product in 10 hours. I had a great time, and wanted to share what I learned! There may be organization-specific roadblocks to adopting AWS Lambda right now and therefore, it might not be the right fit for your team at this particular juncture.

All you telecom engineers out there must have already heard of fault management, right? Well, those of you who haven’t yet heard of it and need to understand what it’s about, worry no more! I’ll help you. Let’s start by defining the term.