Operations | Monitoring | ITSM | DevOps | Cloud

2018 was a busy year for the ManageEngine IT operations management team. We tackled everything from major concerns like poor network performance, security, cost, enterprise growth, configuration management, and vendor lock-in to enterprise-specific issues such as providing uninterrupted connectivity to critical apps and departments, managing BYOD policies, and predicting future bandwidth needs.

2018 is coming to an end and you might already be looking back at how this year has been for you. In the IT world, 2018 started with the processor bugs Meltdown and Spectre. From there, the year was filled with data breaches and ransomware. But things weren’t all bad this year; the GDPR went into effect, which is a huge step forward in data privacy, and plenty of new technologies were released.

There’s no denying the importance of communication. Businesses cannot function without the proper means of communication, such as phone calls, faxes, emails, text messages, and more. However, not all forms of communication are secure, meaning the information transferred by them doesn’t always stay confidential. This is where steganography comes into play.

Our product development team has been focusing on correlation and threat intelligence features, with the goal of thwarting external breach attempts. This year, we built new capabilities, strengthened existing features, and enhanced the usability of the product.

In the previous posts of this blog series, we discussed advanced persistent threats and data breaches, highlighting the importance of data security in today’s times. In the final post of this series, we’ll talk about cryptojacking, a type of attack that can severely affect your network’s integrity, and how you can combat it with event correlation.

Amazon Web Services (AWS) is one of the most popular public cloud providers today. Over the years, AWS’ services have expanded from cloud computing to application development and security. To retain the reliability, availability, and performance of your AWS instances, an AWS cloud monitoring solution is a must. It’s critical for AWS monitoring tools to collect data from all parts of your AWS service, so that multi-point failure can be easily debugged.

To retain a competitive advantage in today’s fast-paced digital market, organizations need to focus on their application stack. Error-prone or bug-ridden applications may deter potential customers from visiting a site again. Organizations must monitor application performance at every level to ensure optimal performance of business applications.

We’re happy to announce the release of advanced analytics for three more ServiceDesk Plus modules: Request transition history, Projects and Knowledge base management. Read on to see how this integration between ServiceDesk Plus and Analytics Plus gives enterprises better visibility into their help desk activity.

In my previous post, we looked at how event correlation can be used to deal with advanced persistent threats (APTs). The thing is, an APT is just one ugly face of a much larger epidemic: the data breach. In this blog, we examine this larger problem and the role of event correlation in securing sensitive data.