Operations | Monitoring | ITSM | DevOps | Cloud

ServiceDesk Plus users can now use an AD management plug-in to create and manage Active Directory (AD) users from the ServiceDesk Plus console. This plug-in will automatically add all AD user management actions to this help desk tool’s service catalog. Beyond technicians logging into ServiceDesk Plus to execute requests, regular users can access the tool to raise requests for user management actions.

Many enterprises are at the brink of digital transformation, which entails adopting new technologies that process a sea of both personal and enterprise-level data. Despite a surging number of innovations to prevent evolving cyber threats from hijacking that data, the sheer number of successful, high-profile data breaches and attacks recently highlight the insufficient security practices of organizations around the globe.

OpManager + Applications Manager Solution Can Now Manage Network, Storage, Application and Cloud Environments from One Console.

Company Also Provides Actionable Messages for Microsoft Office 365 Users in IT Service Desk Teams.

Many enterprises are at the brink of digital transformation, which entails adopting new technologies that process a sea of both personal and enterprise-level data. Despite a surging number of innovations to prevent evolving cyber threats from hijacking that data, the sheer number of successful, high-profile data breaches and attacks recently highlight the insufficient security practices of organizations around the globe.

Globalization and foreign investments have completely changed the way enterprises are run today. Enterprises are expanding geographically to diversify their risk portfolio, but this expansion hasn’t been linear. From mergers to buyouts, today’s enterprises have endless possibilities, which translates into inorganic, exponential growth—something that’s become the industry norm.

A wave of digital transformation is rolling in—a wave of universal connectivity, personalization, and adoption of intelligent technologies that many organizations have never navigated before. Adopting digital technologies often entails restructuring business verticals and scaling up data processing. One such vertical, IT operations (IT Ops), is finding it challenging to manually handle and process huge volumes of complex data.

When you’re in IT, you see it all. Complicated issues, like that one Windows update that just won’t install, and quick fixes that you could do in your sleep. And of course, there’s also those repeat requests. I can’t get any email. The printer’s broken. My internet doesn’t work. What’s my password again?

Information. Data. Personal details. Particulars. Intelligence. Call it what you like—the universal truth is that in the present age, personal data has become one of the most valuable possessions. Companies around the world are scrambling to secure the data they have collected, while those with malicious intentions are vying for these coveted bits of information.