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The AIOps journey: Navigating the path to proactive IT operations

In the modern IT era, most organizations are heavily on their IT infrastructure to stay relevant and competitive. However, managing complex IT systems can be a daunting task, as the volume of data grows and IT environments become more heterogeneous. To address these challenges, many organizations are turning towards artificial intelligence for IT operations (AIOps)—an approach that leverages AI and ML to streamline IT operations, improve efficiency, and reduce downtime.

El Salvador government healthcare institution saves up to $400,000 by using OpManager

Instituto Salvadoreño del Seguro Social (ISSS) is an El Salvadorian government institution that provides health care services to the people of El Salvador. The institution offers insurance, medical treatment, prescription home delivery, and other health-related services. There are about 114 branches throughout El Salvador.

Windows 7 end of life: The end of an era

The end is finally here! After over a decade of being the most chosen Windows version, Windows 7 has reached its end of life. While the OS’s Extended Support ended on Jan. 14, 2020, the Extended Security Updates (ESUs) reached their end of life on Jan. 10, 2023. As we bid farewell to this successor of Windows Vista, and by far one of the most user-friendly OSs, let us take a deep dive into what Windows 7 end of life entails.

Redundancy for IT resilience: The backup guide for a disaster-proof network

Around six years ago on a Wednesday morning, software professionals worldwide were startled by a tweet from GitLab stating that they had accidentally deleted their production data, causing their site to go offline. Unfortunately, at that point in time, the open-source code repository giant had no idea that it would take them another 36 hours to restore their systems only to learn that 5,000 projects and 700 new user accounts were affected while they were fixing the outage.

Identifying Layer 7 application traffic to optimize WAN links

Network administrators around the globe are very concerned about the types of traffic in their networks. They want their critical business applications over the WAN to perform at their best. Non-critical apps, like social media apps, downgrade the performance of WAN links. Therefore, administrators should have the necessary controls to prioritize business applications on WAN links.

Going off-grid: Give your computer the power-nap it deserves

Climate change has been a global concern, and organizations are working harder everyday to reduce their carbon footprint. We can contribute to this global cause by making endpoint power management a fun and engaging activity. So grab your favorite snack, settle in, and let’s delve into this crucial aspect of sustainability. Picture this: You’re an IT admin handling over 1,000 computers. Lets say 30-50 watts of power is consumed per computer screen.

World Backup Day: Tips for a successful small business backup strategy

In today’s digital economy, businesses have access to more data than ever. As newer technologies are introduced every single day, the risk of data being exposed to hackers is also increasing. Regardless of size or domain, almost every organization finds it challenging to meet its data security and management needs.

Everything you need to know about IT infrastructure management

Modern organizations across industries are constantly under pressure to innovate and scale. Just over a decade ago, an organization could buy its time, be conservative in investing in new technologies, and still maintain a competitive edge. Fast-forward to today and the business and technology landscape is much more dynamic with changes in business practices and new technology popping up constantly. Organizations are increasingly at risk of getting left behind if they don’t scale fast.

The importance of baseline configuration management in a network

In a network environment, configurations are often considered of incalculable value because a small change in a device’s configuration can make or break the entire network infrastructure in minutes. These configurations are divided into two parts: startup and running configurations. In a network device, the first configuration version, by default, is considered the baseline version (a stable and efficient configuration) for both running and startup configurations.