Resolve's Zero Ticket Minute - Ep. 23
Most AI agents fail in real operations. Too many systems. Too many edge cases. If it needs babysitting, it’s not ROI. Zero Ticket means automation that resolves work end to end.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Decoding design: How design and engineering thrive together in open source
Open source thrives on engineering-driven processes. Fast feedback loops, terminal tools, Git workflows: they’re the lifeblood of how we build software in the open. But for software to truly excel, we need to create user experiences that empower people to use them. I wanted to bring this conversation into the spotlight as part of Canonical’s Open Design initiatives. What better way than at FOSS Backstage 2026 Berlin?
A Runnable Reference Architecture for Industrial IoT on InfluxDB 3
Industrial teams keep telling us the same thing: the data is there, but the stack to act on it isn’t. PLCs, CNCs, SCADA systems, vibration sensors, and quality stations all generate high-frequency telemetry that gets stranded in proprietary historians or stitched together with point integrations nobody wants to own. By the time anyone looks at it, the moment to act has passed.
AI Won't Replace You. Someone Using It Will.
AI isn’t about replacing engineers. It’s about leverage. The teams that win will be the ones that: Triage incidents faster Correlate signals automatically Reduce manual investigation Automate repetitive operational work In observability, that means asking: AI won’t eliminate expertise, it amplifies it. The real risk isn’t AI taking your job. It’s competitors using AI to operate at a speed and efficiency you can’t match.
Teamwork Collection: Built for the Next Era of Teamwork
Your team's best ideas shouldn't get lost between the doc, the ticket, and the meeting recording — but that's exactly what happens when AI lives outside your workflow. Teamwork Collection by Atlassian puts AI agents and your team on the same page — literally. Ideas flow to execution, agents pull context from your actual projects, and the line between "human work" and "AI work" starts to disappear.
The New Agentic AI Job Roles IT Leaders Need
CIOs are under pressure from every direction. Budgets remain tight, geopolitical uncertainty is forcing organizations to rethink resilience, and workforce expectations continue to evolve. At the same time, AI is accelerating a broader shift across enterprise IT – changing not only how organizations operate, but also the skills and roles they will increasingly depend on. The question is not whether AI will reshape IT teams, but how quickly organizations can adapt to these new ways of working.
Anthropic Monitoring & Observability with OpenTelemetry and SigNoz
Learn how to implement end-to-end monitoring and observability for Anthropic (Claude) API-based applications using OpenTelemetry and SigNoz. In this video, we walk through instrumenting your Anthropic API calls, collecting traces, metrics, and logs, and visualizing everything in SigNoz to gain real-time visibility into performance, failures, and bottlenecks. You'll see how to move from basic logging to production-grade observability, so you can debug faster, optimize latency, and confidently run Claude-powered AI systems at scale.
The Problem With AI Token Caps
Your engineers don't suddenly become less valuable because they hit a token cap.
We Tested 22 AI Translation Models on the Same Text: What the Results Reveal About Single-Model Risk in 2026
Every AI tool in your operations stack makes decisions. Code generation, incident summarization, runbook drafting, alert triage. If the underlying model is wrong, that decision is wrong. Most ops teams understand this risk at an abstract level. Fewer have looked at what the data actually shows when you put multiple AI models against the same task simultaneously.
How to Improve Communication Skills for Job Interviews (2026 Guide)
Communication is one of the most important parts of any job interview. Your skills matter, but how you explain and demonstrate them matters even more. Interviewers pay attention to how clearly and confident you speak and how you structure your answers. This often decides the outcome and creates the right impression more than technical skills alone. The good news is that communication is not something you are born with. It is a skill you can build with practice.