Operations | Monitoring | ITSM | DevOps | Cloud

An overview of major IT incidents and outages in 2021

Giving maintenance on time is incredibly significant. If maintenance is not done on time, it can increase your maintenance expenditure by 15 percent to 40 percent. However, if you provide maintenance proactively you can save maintenance expenses up to 40 percent. Therefore, investing in an automated predictive maintenance tool is essential for organizations, especially when they have hundreds of assets and pieces of equipment.

In the first podcast episode of 2022, Avi welcomes Ron Winward to Network AF! Ron is the vice president of network services at INAP, global provider of secure, performance-oriented, hybrid infrastructure. Like Avi, Ron also grew up in Pennsylvania and is a member of the East Coast Access of Infrastructure.

TL;DR: Use auto-instrumentation from OpenTelemetry. Traces will happen. Then your code can use global library functions to customize those traces with your specific important data.

In today’s highly competitive and volatile business environment, service outages can result in the loss of customers. Because of those high stakes, it’s imperative that companies take action to avoid outages. But how can you prevent them before they happen? Enter artificial intelligence (AI). AI and machine learning can run in the background to monitor systems and detect anomalies before humans can spot them. ServiceNow Predictive AIOps was designed with this purpose in mind.

Production delays or stoppages are the bane of any manufacturer. When you’re a global automaker like Volvo, even the smallest delays can have significant ripple effects. But not even global leaders are immune to IT issues. This was the situation Volvo faced several years ago. It had a legacy DevOps monitoring solution in place for the previous 15–20 years, but that system no longer met the company’s needs. On the surface, it seems like a robust system.