SolarWinds Papertrail Overview
SolarWinds® Papertrail™ consolidates logs from all your systems and applications to help provide instant visibility into your log data.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Digital Experience Monitoring Benefits for IT Featuring Forrester
End-User Experience Management (EUEM) is evolving post-Covid-19. Businesses are now moving towards phase 4 of the Covid-19 timeline. This includes understanding remote worker behavior and preparing for the new normal. Technology and IT leaders are increasingly using data to measure the employee experience. According to Forrester, 64% of technology leaders will invest in data and analytics technology to improve remote worker experience. Employees will adopt a hybrid work approach and businesses will want to employ broader employee engagement analysis and understand why a problem is happening at remote locations. Engagement and productivity insights will be delivered via synthetic and real user monitoring for Microsoft 365, Office 365, Teams, and SaaS applications.
Combine Synthetics and Real User Monitoring for a Complete End-User Digital Experience
Real User Monitoring (RUM) is becoming increasingly popular during the pandemic as most employees start to work remotely from home. This type of passive monitoring approach captures the real end-user experience of accessing web applications. IT gathers SaaS application performance metric data and leverages those insights to quickly troubleshoot issues for remote workers. On the other hand, Synthetic monitoring emulates real users accessing cloud and infrastructure services like Microsoft 365. Businesses would benefit from a holistic monitoring strategy that includes both RUM and Synthetic tests to cater to the needs of a hybrid remote workforce.
Site Reliability Engineering for Kubernetes || Kubernetes In Production
In this presentation, Tammy shares important failure modes to consider when responsible for the reliability of Kubernetes in your organization.
Core Web Vitals: One Test Just Isn't Enough
“Well it works on my machine.” – The age-old catchphrase that developers used when the tester found an intermittent defect, today it’s often used when people run a Google Lighthouse test on their machine and it ends up showing wildly different results to what is being reported by the team.
Accelerating Code Quality with DORA Metrics
What do Google’s DevOps Research and Assessment (DORA) and Rollbar have to do with each other? DORA identified four key metrics to measure DevOps performance and identified four levels of DevOps performance from Low to Elite. One way for a team to become an Elite DevOps performer is by focusing on Continuous Code Improvement.
Improve Your Customer Operations To Increase Your NPS
If you want to improve your customer operations, your attention must turn to your NPS score. The Net Promoter Score for your organization should never be overlooked. This can provide you with vital insights into how your services are perceived by customers. Those actively attempting to improve their NPS scores should focus on improving customer operations. Those running customer-centric businesses recognize the undeniable importance of operating around their needs.
Diagnosing Database Performance Problems When You Aren't a Database Administrator
Deep specialization of IT administrators is a luxury only the largest organizations can typically afford. Smaller organizations rely on IT administrators with a more generalist skill set because they are—by necessity—responsible for a wide array of different technologies, and there simply isn’t time to specialize in the intricacies for any one of them. Yet modern IT is intricate.
Ivanti Neurons for Spend Intelligence: SaaS Management
You’re probably familiar with the many benefits of licensing software using a SaaS (Software-as-a-Service) model. The most frequently touted benefit is that you pay only for what you use when you use it. Additionally, you don’t have to worry about upgrading, or server maintenance, or security. That’s all taken care of. However, even using a SaaS model, you still need to monitor and manage costs, which can be a challenge if you are working with several suppliers.