Operations | Monitoring | ITSM | DevOps | Cloud

Service-Centric Observability as the Control Layer

If distributed architectures have altered how systems degrade, then the way organizations model operational must evolve accordingly. Threshold monitoring evaluates individual metrics. Correlation clusters related alerts. Neither, on its own, explains how instability in one component alters exposure across an interconnected service landscape. In conversations at Nexus Live 2025, ScienceLogic’s annual customer conference, leaders described this distinction with clarity.

Getting Started with Home Assistant Webhooks & Writing to InfluxDB

If you’re already running or are familiar with Home Assistant, you’ve likely worked with integrations, maybe a few automations, and possibly MQTT as a way to wire devices together. But webhooks add another layer of flexibility that lets you level up your smart home into a fully-customized, intelligent network. Instead of relying on built-in integrations and being confined to the same local network, you can let external devices and services push events directly into Home Assistant.

Stop watching the looms: why the AI era belongs to infrastructure

I live in Manchester, England now. I moved here from Texas last summer (which is its own story), but the thing I wasn't prepared for is how the Industrial Revolution isn't history here. It's the city itself. And if you're American like me, you might need to hear this: the Industrial Revolution didn't start in the US. It started here. Manchester is where the modern world was born. You see it everywhere. The old cotton mills converted into apartments.

Monitoring Sidekiq Job Performance with AppSignal

When my Sidekiq job starts failing or slowing down, I often feel frustrated, especially if I don’t know how to fix it. If you’re using Sidekiq to run your background jobs, you know what I’m talking about. It’s a vital element of your stack, handling everything from data exports to password reset requests. It runs silently in the background, and most of the time, you’re not even giving it a second thought.

LogicMonitor Advances Autonomous IT with No Blind Spots, Trusted AI, and Closed-Loop Action

LogicMonitor’s latest innovations span the entire platform to deliver the operational foundation enterprises need for Autonomous IT—complete visibility from infrastructure to end user, AI that reasons in full context, and closed-loop automation that moves from detection to resolution. Over 90% of organizations rely on at least two to three monitoring solutions—and many enterprises operate five or more.

Context-Driven AI You Can Trust: How Edwin AI Earns Confidence in Production

Most legacy AIOps investments underdeliver because the AI lacks context, not capability. LogicMonitor’s latest innovations expand Edwin AI’s contextual intelligence across every dimension, so recommendations are accurate, explainable, and trusted by the teams that need to act on them. Reduce incident resolution time with AI that understands your environment—not just your alerts.

Who's on call? How Claude helped us calculate this 2,500x faster

Schedules are a core part of any on-call system. In ours, they define who to page and when. But people use them in lots of other ways too: checking their next shift, asking for cover while at the gym, keeping a Slack user group up to date, or updating a Linear triage responsibility. For many of our customers, they’re one of the main ways they interact with our product, and as they’re such a foundational part of On-call, it’s very important they work well.