Operations | Monitoring | ITSM | DevOps | Cloud

From Break/Fix to Workflow-First MSP: Mark’s Plus One Growth Story Mark joins host Chris Massey on Now That’s IT: Stories of MSP Success to share how his focus on solving workflow problems—starting at age 15 digitizing his dad’s paper-based processes—shaped his career and the growth of Plus One. He describes taking a $10,000 loan at 23 to buy a small computer repair shop, navigating early solo “survival mode,” and evolving from break/fix into an MSP with recurring revenue.

How to lock services – learn how to lock and unlock Ports and MCRs in the Megaport Portal to prevent accidental changes or deletions. This video shows how to: Lock a Port or MCR from the Services page Understand the lock status indicators Unlock a service when changes are needed.

This step-by-step guide shows how easy it is to connect to AWS using Megaport. In this video, we cover: Provisioning an AWS Direct Connect Port in your chosen data center Selecting your AWS region Finding your ASN and AWS Account ID in the AWS Management Console Specifying your VLANs Attaching the virtual gateway for your VPC.

Speed is everything, but accuracy matters too. Learn the exact procedure to record live AI responses and use them as simulations for your automated tests. Watch the full breakdown and start saving tokens today.

Can an EngOps Platform help you win your family March Madness pool? It’s that time of year again, and the stakes are high. Despite watching hundreds of hours of basketball, we're tired of losing bets to a mom who barely follows the sport. This year, we’re leveling the playing field using Cortex. In this, we’re moving beyond microservices to show you the power of Entity Relationship Types. Watch as we take a chaotic tournament bracket and turn it into a structured, navigable engineering ecosystem.

Agentic AI can act, decide, and resolve on its own. Powerful, but it comes with real risk. Without the right guardrails, autonomy can lead to data exposure, compliance issues, and unintended actions at scale. This episode shows how to keep control with governed, deterministic automation.

As businesses move toward hybrid work models and complex cloud ecosystems, traditional IT Asset Management (ITAM) is no longer enough. In this webinar, hosted by PT Sinergi Wahana Gemilang and featuring experts from Infraon (Everest EMS Technologies), we dive deep into how organizations can transition from manual tracking to automated, AI-driven asset management. We explore the full asset lifecycle from procurement and real-time tracking to maintenance and secure disposal, and discuss how to mitigate security risks and optimize IT spending in 2026.