Operations | Monitoring | ITSM | DevOps | Cloud

Classic Event Viewer Retires

The classic event viewer, introduced in June 2011, has been the heart of SolarWinds® Papertrail™. It’s where we spend most of our time, searching, tailing, and sharing event data. Over the last 10 years, Papertrail fans across the globe have shared their ideas with our development team and helped us improve and refine the event viewer.

Quick Demo: A Day in the Life of a Remote Knowledge Worker

Do you make it a habit of connecting to the free Wi-Fi network at the coffee shop, restaurant, hotel, airport or even in-flight on the airplane to save on your cellular data minutes? Watch this short 2-minute video to see what happens if you connect to a wireless network with a malicious cyber threat actor performing Man-in-The-Middle (MiTM) attacks to unsuspecting victims.

EO, EO, It's Off to Work We Go! (Protecting Against the Threat of Ransomware with Splunk)

On June 2nd, 2021, the White House released a memo from Anne Neuberger, Deputy Assistant to the President and Deputy National Security Advisor for Cyber and Emerging Technology. The subject? “What We Urge You To Do To Protect Against The Threat of Ransomware.” It outlines several recommendations on how to protect your organization from ransomware. The memo was a follow-up to President Biden’s May 12th Executive Order on Improving the Nation’s Cybersecurity Order (EO14028).

Top 10 Customer Support Software

No matter what kind of industry you’re in, as long as you have customers or clients and offer any type of service or product – you’ll get a complaint or two once in a while. If you’re dealing with a large number of customer companies or queries, you’ll want to invest in a top-shelf customer support software solution. Customer support software solutions make quick work of customer queries.

Two Quick Ways to Create Spans with Kamon Telemetry

If you already had some experience with Kamon, you probably saw Kamon create Spans automatically for a lot of stuff, including HTTP server requests, database calls, actor messages, and more. But what happens when you want to create Spans for methods or code blocks that Kamon doesn’t instrument automatically? Let’s look at the two simplest ways to create Spans programmatically with Kamon.

Panel Discussion: Troubleshooting in Fast-Paced Environments

Widespread adoption of agile methodologies, CI/CD pipelines, distributed architectures, and more have enabled software development to reach a rate and scale that would have seemed unimaginable just a few years ago. Of course, along with the benefits of new methodologies and technologies comes a new set of troubleshooting challenges that need to be addressed as well. In this Panel discussion, we'll cover the new challenges in accelerated pipelines and how to overcome them.