Operations | Monitoring | ITSM | DevOps | Cloud

IBM Think 2026 made one thing clear: infrastructure leaders are being asked to support more AI, more automation, and faster decision-making without adding unnecessary complexity or risk. Held earlier this month in Boston, IBM Think 2026 focused heavily on enterprise AI, hybrid cloud, automation, governance, and operational transformation.

When an error appears in production, the hardest part often isn’t seeing what broke. It’s understanding why. That’s why we built Root Cause Analysis (RCA). It helps connect the dots between an error and its likely cause, so you can spend less time investigating and more time moving forward. Until now, RCA was only available through plans that included AI credits. Starting today, free plan users can purchase an AI credit subscription and use RCA without changing plans.

Observability has always been about seeing clearly under pressure. But the pressure has changed. Applications are more distributed. Kubernetes environments keep expanding. Digital experiences depend on services, APIs, networks, third-party providers, and now AI models and agents that can make decisions faster than a human team can review every signal.

Customizability. Feature velocity. Performance. Capabilities that are critically important to all B2B software users. And capabilities in which CloudZero’s brand-new platform specializes. Pitching a total frontend overhaul didn’t necessarily make me CloudZero’s most popular new PM. But it’s made CloudZero faster, more customizable for a wider range of personas, and easier to update with the new features that matter most to our customers. And, if I may say, it also looks beautiful.

Anthropic shipped Claude Opus 4.8 on May 28, 2026, exactly 41 days after Opus 4.7. The SERP was empty for two days after launch. Not because nobody cared. Because engineering managers and finance teams were doing the math on whether the bill changes.