Operations | Monitoring | ITSM | DevOps | Cloud

In today’s world of relentless data growth, security-relevant logs represent a small snapshot of an organization’s overall environment. Teams are beset with a variety of data types, including performance metrics and traces, asset configuration and state, audit logs, and much more. On top of that, teams are expected to scan all of this to compare against industry best practices and join this data with logs and metrics for added context.

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.