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manageengine

Top tips: When "sounds right" isn't right

Apr 30, 2026 By Nandana Ann Mathew In ManageEngine
Top Tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re looking at why convincing AI answers can still be wrong and how to catch them before they slip through. AI doesn’t fail the way it used to. It doesn’t give obviously wrong answers. It gives answers that are just right enough to trust. And that’s exactly why we stop questioning it. It fits into our workflow so easily.
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coralogix

Your Team is Using Claude Code. Do You Know What It's Costing You?

Apr 30, 2026 By Lily Waldorf In Coralogix
The first two weeks of Claude Code are exciting. The third week is when you realize you don’t have visibility into what it’s doing or what it’s costing you. You would not run a production service without metrics, logs, and dashboards or deploy an API without knowing its latency, error rate, or cost per request.
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DORA Metrics in the AI Era: Why Deployment Isn't Faster

Apr 30, 2026 By GitKraken In GitKraken
DORA metrics in the AI era reveal a paradox: PR volume is climbing, but deployment frequency is staying flat. In this talk, GitKraken's Director of Product Jeff Schinella breaks down why AI-accelerated code generation is creating a review bottleneck that your DORA metrics can't fully explain on their own. Jeff walks through how PR metrics (cycle time, first response time, code churn, and PR size) serve as the leading indicators behind your DORA data. If your deployment frequency is flat while PR counts go up, the bottleneck isn't your devs. It's your review capacity.
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ivanti

Ticket Taker to Team Leader: Managing an Agentic IT Workforce

Apr 30, 2026 By Abhay Kulkarni In Ivanti
The promise of AI in IT service management has been circulating for years. Chatbots that deflect tickets. Virtual agents that answer FAQs. Automation that routes requests. These are useful, but probably not the dream-state you were originally sold. What's different today is the arrival of agentic AI: systems that don't just respond to instructions but reason, act, and adapt across multi-step workflows with real consequences. The question for IT leaders is no longer whether to adopt agentic ITSM.
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cortex

Context Engineering: How to Manage AI Context at Scale

Apr 30, 2026 By Ganesh Datta In Cortex
Context engineering is the practice of managing the information an AI model sees (documents, tool outputs, memory, and structured metadata about the systems it reasons over) so it can make accurate decisions inside a real engineering organization. Most engineering teams have access to the same AI coding agents: Claude, GPT, Gemini, the major variants everyone is shipping. The model is no longer the differentiator.
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squared up

Why dashboards still matter in the age of AI

Apr 30, 2026 By Blog In Squared Up
I recently gave a talk at Experts Live India 2026 about SquaredUp, and even before getting into the demo, there was one question I knew I had to address: Is the dashboard era over? It's something we're all hearing more. "Just ask AI." "Agentic AI will build your dashboards automatically." "Why bother with static views when a chatbot can answer anything?" It's a fair question. Answering it requires a clear understanding of what a dashboard represents.
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grafana

Faster fixes, less context sharing: how Grafana Assistant learns your infrastructure before you even ask

Apr 30, 2026 By William Dumont In Grafana
When an unexpected alert fires these days, most engineers' first move is to ask their AI assistant for help.You ask why your checkout service is slow and the assistant gets to work, but it can't get any meaningful insights—at least not quickly—without the proper guidance. So, the next thing you know you're sharing deals about your existing data sources, the services you have running, how they connect, which labels and metrics matter, and on and on.
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