Operations | Monitoring | ITSM | DevOps | Cloud

Meet Auvik AI: Bringing Practical Intelligence to IT Operations

Across the IT industry, AI is being positioned as the next evolution of operations. But for many IT teams, AI still feels disconnected from the tools they rely on every day. Dashboards get smarter. Reports get faster. But workflows stay the same. Stuck in vendor silos or a CLI, IT teams have been looking for ways to bolt AI into workflows, but what often comes out is a Frankenstein-like web of APIs and MCP hosts. AI is meant to make life easier for IT teams – not make it more difficult.

How Auvik AI Solves the Biggest Challenges in IT Operations

Modern IT operations aren’t short on tools. Monitoring tools. Ticketing systems. Alerting platforms. Documentation repositories. Dashboards. Scripts. Runbooks. And yet, when something breaks, the workflow still looks strangely familiar: Somewhere along the way you’re asking yourself: Is the problem even here? This is the everyday friction of IT operations. Not the big outages. Its the constant small mysteries that take far longer to solve than they should.

Securing the World's Biggest Machine: Critical Infrastructure, AI, and the Ethics of Innovation

What happens when decades of critical infrastructure experience meet today’s rapidly evolving AI landscape? In this episode, host Bob Slevin sits down with Ernie Hayden, award-winning author, former Navy nuclear officer, ethical hacker, and founder of 443 Consulting, for a deep dive into what it truly takes to secure modern, interconnected systems.

Why Copilot alone won't fix your business workflows

Microsoft has been pushing Copilot hard over the past year. Between the rebrand of Office to Microsoft 365 Copilot, the launch of Copilot Tasks, and the more recent arrival of Copilot Cowork, there is a clear message: AI is supposed to handle the heavy lifting. For many businesses, though, the reality is more complicated than the marketing suggests. Copilot is a strong productivity tool within its own ecosystem, but expecting it to fix workflows that span multiple disconnected systems is where things start to fall apart.

How to Improve Your IT Reliability as a Business Owner

Running a small company often feels like spinning plates. You handle sales, hiring, and finance, and hoping the computers just work. When the Wi-Fi drops or a server crashes, everything stops. Improving your tech reliability is not about fancy gear. It is about creating a stable foundation for your daily operations.

Testing AI Image Platforms From The Prompt Up

Many AI image reviews begin at the end: they compare finished images and decide which one looks most impressive. That can be useful, but it misses something important. A finished image is only one part of the experience. The path from prompt to result matters just as much. When I tested AI Image Maker against other major platforms, I focused on how each product handled the full prompt journey, from the first instruction to the final usable image.

The Role Played by Artificial Intelligence in Product Design Nowadays

Ever since artificial intelligence became the new normal, building products has also taken a completely different form. Before, designers used to depend on guesses and long testing periods. That isn't the case anymore. AI is able to study data, see the patterns in them and suggest better options. It isn't surprising that it has now become a necessity for several companies.

Your CEO Wants You To Ramp AI Usage Without Breaking Budgets. Here's How You Can Do It

Notes from a finance leader whose job this is. A few weeks ago, I traveled to Philadelphia for a conversation with a prospective CloudZero customer. We’d been working with the prospect’s engineering team for some weeks, demoing our platform in view of the RFP they’d drawn up. This stage had gone well, and so the next step was talking it over with the prospect’s CFO. We expected a conversation centered around the key criteria in the RFP.

Automate your critical workflows with AI agents in 5 steps

Many teams remain bogged down by operational chaos and manual drudgery, even with access to a variety of automation solutions. These tools often operate in silos, creating disconnected islands of automation that require significant human effort to bridge. Agentic AI offers a path forward, creating a cohesive system that can intelligently and autonomously handle complex operational workflows.

last9-genai: Closing the Conversation Gap in LLM Observability

OpenTelemetry's GenAI instrumentation gives you spans and token counts. It does not give you conversations, workflow cost rollups, or prompts visible in your dashboard. last9-genai is an OTel extension that fills those three gaps — without replacing your existing observability stack. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.