Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Introducing Swarm Investigation from BigPanda: Autonomous, multi-agent IT incident investigation

When a major incident opens, the opening minutes often become a race across disconnected tools and competing theories. One engineer checks a monitoring tool. Another scrolls through change records, looking for the one line that explains everything. A third pings Slack, asking if anyone has seen this before. While these are reasonable steps, taken one at a time, in sequence, they are far too slow.

Reliability Is the Test Agentic NetOps Has to Pass

It is 2:14 a.m. An agent has correlated a latency spike to an asymmetric routing condition and is ready to reroute traffic away from the affected path. The plan looks right. The only question that matters to the on-call SRE is whether to let it run, and that question is not really about the agent. It is about whether the picture the agent reasoned from is complete enough to trust at 2 a.m. with production on the line.

How Is AI Changing IT Operations? Building Production-Ready AI Agents with Alex Zinovy

How is AI changing IT operations, and what does it take to move AI agents from impressive demos to production-ready systems? In this episode of Agents of IT, Resolve’s Zack Austin sits down with Alex Cinovoj, Founder and CTO of TechTide AI, to explore what enterprise AI looks like when it has to work in the real world. Alex brings years of hands-on IT, infrastructure, DevOps, and AI engineering experience to a conversation about the shift from experimenting with AI to building trustworthy systems that deliver measurable outcomes.

Compliance Doesn't Fail on Audit Day. It Drifts Every Day in Between.

For CIOs, compliance is no longer simply a box to check at audit time. It has become part of the operating standard for resilient, accountable, and well-managed enterprise IT. The reason is straightforward: enterprise technology environments change continuously. Infrastructure scales. Configurations change. Cloud resources move. Exceptions accumulate. Dependencies evolve across hybrid and distributed architectures.

When Intelligence Stops Being Scarce

As intelligence becomes increasingly accessible, competitive advantage shifts to the operational capabilities that transform insight into consistent, confident action. As AI makes operational insight easier to generate, competitive advantage is shifting to the platforms, workflows, and operational foundations that turn intelligence into trusted action.

Extending autonomous L1 ops with new suppression and runbook capabilities

Earlier this year, I had the chance to meet with one of our airline customers. During the meeting, we discussed how to use agentic technology to automate L1 workflows. As one of the largest global airlines, they have many applications and service teams focused on flight-critical, tier 1 environments. Any downtime can cause costly delays and unhappy customers.