Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Resolve Webinar: Introducing AgentLab: The Foundation of the Autonomous Service Desk

Most service desks still operate across fragmented systems. A single ticket can touch 4–7 tools, often more, slowing resolution and increasing cost. Copilots suggest. Traditional automation executes fixed paths. Neither closes the loop. AgentLab changes that. In this webinar, we introduce a new model built on agentic AI and orchestration. One where AI agents don’t just assist. They act, adapt, and resolve.

From Context to Commitment

If service-centric observability provides the control layer, the next question becomes more urgent. What happens when organizations pair context with automation that operates inside clear defined boundaries? During conversations at Nexus Live 2025, leaders did not describe automation as a futuristic aspiration. They described it as a necessary progression. However, the distinction they drew was important. Automation without context accelerates activity.

Agentic ITOps is here. Here's what early movers are doing.

We recently brought together IT operations leaders from across financial services, healthcare, airlines, media, and other industries for BigPanda 26, our annual customer event. The theme that emerged above all others during the event’s conversations is that our industry is no longer debating whether AI belongs in ITOps. The debate now is about how quickly it can be implemented, how to measure it, and who’s accountable when it acts. Here are some key learnings from BigPanda 26.

Digitate Named a Leader in the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment

SANTA CLARA, Calif. - April 29, 2026 - Digitate, a global provider of agentic AI platforms that enable autonomous IT operations, today announced its recognition as a Leader in the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment (#US54116226, March 2026). The evaluation assessed vendors across the global AIOps market based on both current capabilities and forward-looking strategy.

Securing the World's Biggest Machine: Critical Infrastructure, AI, and the Ethics of Innovation

What happens when decades of critical infrastructure experience meet today’s rapidly evolving AI landscape? In this episode, host Bob Slevin sits down with Ernie Hayden, award-winning author, former Navy nuclear officer, ethical hacker, and founder of 443 Consulting, for a deep dive into what it truly takes to secure modern, interconnected systems.

Service-Centric Observability as the Control Layer

If distributed architectures have altered how systems degrade, then the way organizations model operational must evolve accordingly. Threshold monitoring evaluates individual metrics. Correlation clusters related alerts. Neither, on its own, explains how instability in one component alters exposure across an interconnected service landscape. In conversations at Nexus Live 2025, ScienceLogic’s annual customer conference, leaders described this distinction with clarity.

Digitate is Positioned as a Leader in the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment

IT operations are in a new era – teams are expected to deliver always-on reliability, absorb constant change, manage runaway telemetry volumes, and still prove business impact. The IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment (doc, March 2026) offers ITOps leaders a valuable lens on the AIOps landscape and the providers shaping what comes next.

Demo - Selector Platform Actionable Correlation

See how Selector turns fragmented alerts into actionable insight through intelligent correlation. In this demo, watch how events from across the environment are automatically connected, reducing noise and revealing the true root cause behind incidents. Instead of chasing isolated alerts, teams get a single, clear view of what’s happening and what to do next - faster. Built for network and operations teams who need to cut through noise and resolve issues with confidence.

Demo - Selector Platform Dashboard Validation

See how Selector enables real-time validation and visibility through customizable dashboards. In this demo, watch how teams can quickly monitor network and system performance, validate changes, and track key metrics - all in one unified view. Instead of piecing together data across tools, Selector delivers clear, actionable insights that help teams stay aligned and make faster decisions. Built for network and operations teams who need instant visibility and confidence in their environment.