SFTP Server Down? We Fix It Automatically
An SFTP server goes down. The workflow detects the issue, finds the root cause, fixes it, and resumes automatically.
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The latest News and Information on AIOps, alerting in complex systems and related technologies.
Never Touch Another IT Ticket Again | AI That Resolves IT Issues Automatically
What if your IT team never had to touch another password reset, VPN issue, or software request? This hilarious commercial imagines a world where IT tickets resolve themselves. See how agentic AI automates password resets, access requests, VPN troubleshooting, software installs, and more, so your service desk can focus on higher-value work instead of repetitive tickets. Resolve's AI-powered platform helps enterprises reduce ticket volume, improve first contact resolution, lower ITSM costs, and move toward Zero Ticket IT with autonomous resolution.
What if AI could resolve your IT tickets before they're ever created?
Watch how agentic AI automates password resets, VPN troubleshooting, access requests, software installations, and other repetitive IT service desk tasks without human intervention. Resolve helps enterprises reduce ticket volume, lower ITSM costs, improve employee experience, and move toward Zero Ticket IT. If you're researching AI for IT support, ServiceNow automation, ITSM automation, autonomous IT operations, or AI service desk solutions, this Short shows what's possible.
AI Ticket Assignment in Action: BigPanda L1 Agent Demo
AI ticket assignment, automated. See how BigPanda L1 Agent routes incidents to the right team in seconds. Enterprise IT teams spend the bulk of L1 capacity on manual triage — connecting fragmented context across tools and routing incidents that often land on the wrong team anyway.
Mission-Critical Data Orchestration with Agentic AI | Automated SFTP, DataOps & Workflow Automation
How do you automate mission-critical data pipelines without risking downtime? In this Resolve Reels episode, see how Resolve's Agentic Automation Platform enables DataOps teams to build resilient, end-to-end workflows that automate secure SFTP transfers, preflight system validation, database operations, exception handling, intelligent retries, and self-healing remediation.
AI Works in Demos. But Can It Survive Production?
AI looks great in a demo. The real test is production. In this week's Zero Ticket Minute, Ian explains why success isn't about what AI can do. It's about what it can reliably resolve.
What is AIOps? Benefits, Use Cases, and How It Transforms IT Operations
Decades ago, IT operations was relatively simple, with a few components such as client, server, network, and the static environments. IT teams relied on manual analysis to manage these systems. Over time, however, IT operations has evolved significantly, driving the adoption of AIOps technologies.
Designing the Operational Architecture for Continuous SLA Exposure Governance
Organizations seeking to reduce SLA volatility often attempt incremental enhancements to existing monitoring stacks. While additional analytics layers may improve telemetry visibility, exposure governance cannot function effectively when data, service context, and execution capabilities remain fragmented. Treating exposure management as an add-on capability limits its ability to protect across interdependent systems in real time.
Achieving sovereign and secure AIOps with Ollama and OpManager
Enterprise IT networks power business operations across the world. As businesses scale to catch up with an increasingly-demanding user base, networks also grow more complex. IT teams managing these networks have to monitor more data than before, under more stringent SLA terms, with little room for failure. Trying to do this manually across thousands of devices can take a lot of time and effort, and are prone to errors.
6 use cases for agentic AI in major IT incident management
Enterprise IT operations leaders are realizing that legacy incident management processes cannot keep pace with today’s sprawling, hybrid-cloud enterprise environments. Enterprise IT doesn’t look anything like it did even five years ago. Hybrid cloud architectures, distributed microservices, and increasingly rapid CI/CD cycles have increased the speed and complexity of IT operations by orders of magnitude, leaving ITOps teams struggling to keep up.