Operations | Monitoring | ITSM | DevOps | Cloud

A new Zero Ticket Minute just dropped! Holiday retail is being won by agentic AI. Autonomous agents adjust pricing, manage inventory, and resolve issues in real time. One retailer automated 20+ workflows and saved 1,400 hours. Speed and scale win.

In this episode of The Intelligent Enterprise, host Tom Stoneman gets inside a challenge many enterprises are facing right now: how to integrate AI with complex legacy systems without breaking what already works. This week, Tom sits down with Yael Gómez, Fractional Chief Technology Officer and Chief Information Officer at Pet Madness, and former technology leader at Walgreens Boots Alliance.

Build AI orchestration or buy it? In the latest Agents of IT, Resolve leaders make it clear: Build your domain knowledge. Let enterprise-grade orchestration handle the rest.

IT performance doesn’t stay in the IT department — it affects the entire business. Slow systems, higher operational costs, and delayed responses don’t just frustrate teams… they directly impact revenue and customer experience. AIOps changes that by transforming raw operational data into real-time business intelligence. With predictive analytics and automated insights, IT teams can detect risks early, optimize resources, improve service reliability, and reduce downtime. In this video, we explain how AIOps creates business value by helping organizations.

Enterprise IT teams are under growing pressure from complex, cross-functional workflows, rising alert noise, and overloaded ticket queues. Traditional ITSM automation, built on scripts, intents, and manual orchestration, can’t keep up. In this webinar replay, Resolve leaders break down how forward-thinking enterprises are scaling autonomous operations with agentic AI, delivering 2–5x faster resolutions and achieving 70%+ L1 deflection, without brittle scripts or intent models.

Everyone’s talking about generative AI. Few are doing it right. In this episode of Agents of IT, we break down what actually matters when bringing agentic AI into the enterprise. We challenge the myth of “AI readiness,” unpack the real build vs. buy decision, and explain why companies should stop building platforms and start building domain intelligence.