Operations | Monitoring | ITSM | DevOps | Cloud

What does autonomous IT actually look like? This clip shows it in action. In this moment from our Scaling Autonomous Operations with Agentic AI webinar, RITA meets users where they work. Inside Slack. No portals. No tickets. Just answers. Watch RITA pull personalized knowledge in real time, synced directly from systems like SharePoint. Updates publish once and are instantly available everywhere. Then the real power kicks in.

Automation promises efficiency. Scaling it across a global enterprise is where most teams struggle. In this episode of Agents of IT, we sit down with Yaju Suneja, Global Head of Automation at Stefanini Group, to unpack what it really takes to build automation programs that scale across regions, teams, and technologies. Yaju shares real-world lessons from leading automation at global scale, including.

A new Agents of IT episode is live! This week we’re featuring Yaju Sunja, Global Head of Automation at Stefanini Group. Watch to see what he has to say on how enterprises scale automation and move toward autonomous operations.

Outlook email issues are some of the most common and disruptive IT problems. In this demo, watch RITA, Resolve’s agentic IT assistant, automatically diagnose and fix an Outlook email sync issue: end to end, with no ticket and no technician required. See how RITA: Understands the issue through chat in Microsoft TeamsChecks service health and enterprise-wide outagesDiagnoses the root cause on the endpointExecutes the fix automaticallyConfirms resolution with the user.

From our webinar: Scaling Autonomous Operations with Agentic AI Learn why manual service desks don’t scale and how autonomy actually works.