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The latest News and Information on AIOps, alerting in complex systems and related technologies.

How WWT Proves the Value of Agentic AIOps with LogicMonitor's Edwin AI

Agentic AI has entered day-to-day operations. Systems with the ability to act, learn, and adjust are already cutting noise, speeding remediation, and giving engineers time back for work that moves the business. In a recent webinar, Karthik SJ, General Manager, AI at LogicMonitor, and Mike Cervasio, Global Practice Manager, AIOps at World Wide Technology, explored what makes this new phase of AIOps actionable.

The Agentic Enterprise Needs a Nervous System

Over the weekend, when Salesforce introduced the concept of the Agentic Enterprise, it wasn’t defining a new market trend. It was signaling an inflection point. A moment when the conversation about artificial intelligence stopped being about tools and started being about trust. For the first time in decades, enterprise software isn’t simply enabling decisions. It’s making them. Systems are reasoning, choosing, and acting in real time across sprawling digital ecosystems.

AI Agent for Incident Resolution: Combining Intelligence with Autonomous Actions

Incident management is a high-stakes function. IT operations teams and SRE teams may play different roles, but when a priority incident surfaces, it is often all-hands-on-deck to ensure it is resolved in minimal time. That’s because of the high impact of incidents-if not resolved in time, they can cascade and impact other IT systems, leading to downtime, business disruptions, monetary losses, and impacting brand value, compliance, and regulatory rules.

Ari Stowe, Resolve COO and Carla Ely of Grokstream speak at Innovate Americas Dallas

At Innovate Americas Dallas, Ari Stowe, Resolve COO and Carla Ely, Grokstream Channel Development Manager joined industry leaders to discuss how AIOps and agentic automation are reshaping IT operations for a Zero Ticket future. In this dynamic session, they explored how AI-driven event correlation, predictive remediation, and autonomous workflows are transforming how enterprises detect, diagnose, and resolve issues before they ever become tickets.

Zero Ticket Video Series with Resolve: Automating License Assign with RITA

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

The Hidden Barrier to Network Automation Isn't Your AI - It's Your Data

For years, the promise of AI-driven network automation has loomed large. Vendors and analysts alike have painted a future where autonomous operations handle outages before they happen, root causes are explained instantly, and teams finally escape the endless cycle of alerts, tickets, and manual troubleshooting. But in practice, most automation initiatives stall long before they reach that vision.

Understand the ROI of BigPanda: Top quantitative and qualitative findings

We published the first report showcasing the business value of the BigPanda platform, based on both quantitative and qualitative feedback from more than 20 enterprise customers. The Business Value of the BigPanda Platform report provides tangible insights into our platform’s impact on business outcomes.

Agentic ITOps: The evolution of AIOps

Enterprise IT departments are struggling to keep up with the dramatic increases in complexity, fragmentation, and chaos in their IT environments. Legacy tools and processes designed for monolithic systems and static infrastructures cannot meet these challenges. Enterprise ITOps requires a more agile and intelligent approach that leverages advances in AI and automation to remain scalable, effective, and sustainable.