Operations | Monitoring | ITSM | DevOps | Cloud

In this engaging discussion, Bob Laliberte, Shailesh Manjrekar from Fabrix.ai, and Zeus Kerravala from ZK Research delve into the upcoming half-day summit, "Agentic AI Unleashed: The Future of Digital and IT Operations." They explore the critical need for enterprises to operationalize AI effectively, demystifying common misconceptions while addressing the transition from pilot projects to scalable AI solutions. Join them for valuable insights into the evolving landscape of agentic AI and its role in future business operations.

Meet RITA, the intelligent IT agent from Resolve that’s transforming service desk operations with Zero Ticket IT automation. In this demo, you’ll see how RITA.

In this segment, Shailesh previews the exciting platform demos and agentic use cases to be featured at the summit. He likens their agentic platform to an operational operating system for machine learning and operational data, outlining its three key pillars: Data Fabric, AI Fabric, and Automation Fabric. This innovative framework not only utilizes LLMs effectively but also ensures robust context engineering and action automation, supporting seamless integrations with tools like Splunk ITSI and Cisco BPA. Get ready to explore the future of operational intelligence!

Welcome to Agents of IT, the show where we decode the future of enterprise automation and explore what it really takes to achieve Zero Ticket IT. In this episode, Sean and Ari share unfiltered takes on what’s broken in IT operations and how agentic automation is changing everything. From service desk overload to AI-driven resolution, we’re breaking down how IT can finally escape firefighting mode and focus on innovation.

Resolve CEO Sean Heuer and COO Ari Stowe break down how agentic AI is redefining enterprise IT, by enabling digital “FTEs” to collaborate, make decisions, and drive a Zero Ticket IT future.