What Is a Citizen Developer, and Why IT Teams Need Them Now
"Citizen developer" sounds simple: give business teams low-code tools and let them solve their own process problems. In practice, many organizations discover that the tools are still too technical for the intended builders or too loosely governed for IT to trust. Both problems matter. A policy cannot create citizen developers if the tool still demands platform expertise. An approachable builder cannot scale safely if workflows operate outside permissions, testing, audit, and lifecycle controls.