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The latest News and Information on Asset Management, Device Management and related technologies.

Transform IT with Agentic AI: the Dawn of Accelerated, Autonomous Service

The IT service management (ITSM) industry stands at a real inflection point. For decades, service desks have operated on a fundamentally reactive model — employees face problems, submit tickets and wait for human analysts to diagnose, triage and resolve their issues. Automation improved throughput within that model, but it never challenged the model itself.

Minew BLE Beacons and IoT Sensors: Complete Guide to Smart Tracking Technology in 2026

In 2026, businesses are moving rapidly toward automation, real-time monitoring, and data-driven decision-making. One of the most important technologies enabling this transformation is Bluetooth Low Energy (BLE) tracking combined with IoT sensors. Companies like Minew are leading this space by producing advanced BLE beacons, smart tags, and sensor devices that improve visibility across industries such as logistics, healthcare, retail, and manufacturing. These tools are especially powerful for modern asset tracking systems, where accuracy, efficiency, and real-time updates are essential.

Alloy Navigator 2026 Spring Release: Highlights

See the highlights of the latest Alloy Navigator release, the all-in-one ITSM and ITAM solution for modern IT teams. Built-in dashboard analytics, enhanced reporting, a smarter AI Assistant, and Outlook integration help you work faster, collaborate better, and make data-driven decisions with ease.

Stop Babysitting Your Deployments

Deployments that need multiple reboots shouldn't need a technician hovering over them the whole time. But for most teams, that's exactly what happens — you kick off a job, walk away, and come back to find it stalled halfway through waiting for something nobody handled. Product Manager, Dan Myers, joins this stream to show how these new updates changes enterprise-scale provisioning and deep OS deployments, making your automation smarter than ever before. What you'll learn.

Collective IQ: DEX Made Simple, Fast, Without Dedicated Specialists

There is plenty of talk about the value of Digital Employee Experience (DEX). But how can you use it a typical day? Do organizations need a DEX specialist? And what about AI — must you master the art of prompting? During a casual conversation on the road to HDI Support World in Las Vegas, Dave Wagner (Almaden executive) and Bob Kruger (Chief Product Officer) answered these questions directly. Below are their key insights, preserved exactly as they shared them.

Stop Leaking Revenue on Software Licenses

Most MSPs lose money on software licenses the same way every month — seats nobody uses, vendors billing for users who left, and no clean record when a client questions an invoice. The problem isn't the licenses. It's that tracking them lives in a spreadsheet nobody trusts. Director of Product Management Luke Whitelock, joins this livestream to explain how NinjaOne’s new license management capabilities can save you from spreadsheet misery.

The Messy Truth About AI Data Management (And What to Do About It)

Data will always be unclean. It's just a matter of degree. I internalized that on day one of my master's program in data science, when a professor warned us that roughly 80% of our time would go to preprocessing and cleaning, not building models. Years later, as Principal Product Manager for AI, ML and Analytics at Ivanti, I've found the guidance holds up remarkably well in practice.