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The latest News and Information on Asset Management, Device Management and related technologies.

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Is Your ITSM Environment Ready for Agentic AI? Probably Not (Yet)

Jul 16, 2025 By David Pickering In Ivanti
Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?
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RFID Fixed Reader Scanning Made Easy with Asset Infinity

Jul 16, 2025 By Asset Infinity In Asset Infinity
Experience seamless asset tracking using RFID fixed readers integrated with Asset Infinity. In this video, we’ll show you how our platform enables real-time asset scanning, automated data capture, and instant location updates—perfect for warehouses, data centers, and enterprise environments. What you’ll see: Live RFID fixed reader scanning in action Automatic asset detection How Asset Infinity logs asset details with user details and picture.
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What's New with NinjaOne MDM for Mac OS

Jul 15, 2025 By NinjaOne In NinjaOne
NinjaOne 9.0 Week, Day 1: What's New with NinjaOne MDM for Mac OS Welcome to the first installment of "9.0 Week", where each day, we'll look at new features and capabilities included in the lastest NinjaOne release. In this stream, Product Manager Paul Evans will highlight the new improvements to NinjaOne Mobile Device Management, including device level policy override support to iOS, iPadOS, and Android devices.
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Warehousing Glossary: 8 Common Terms (And Their Meanings)

Warehousing Glossary: 8 Common Terms (And Their Meanings)

Jul 15, 2025 By OpsMatters In OpsMatters
If you're new to warehousing, you've probably encountered a lot of industry jargon. It's everywhere. But don't worry if you're feeling stuck: this post is here to help. It runs through some of the most common warehousing terms you might encounter and what they mean in more detail so you're not left scratching your head after every conversation.
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macOS Device Management Best Practices with NinjaOne MDM

Jul 14, 2025 By NinjaOne In NinjaOne
NinjaOne now offers macOS mobile device management. This combines MDM capabilities with the real-time power of the NinjaOne agent and gives IT teams and MSPs comprehensive management over macOS devices. Remotely access devices, patch software, deploy custom applications, and alert and report on all your devices at scale – whether Windows, Mac, Android, macOS, or iOS. Join NinjaOne Field CTO, Jeff Hunter to learn more about macOS management on the NinjaOne platform.
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AI Ticket Summary in Seconds #itsupport #ai

Jul 11, 2025 By Alloy Software In Alloy Software
Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).
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