The all-new UI of ServiceDesk Plus We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes cues from the minimal design language and features restructured layouts that puts the user at the center of every module interaction. The new user experience is based on four dimensions. This redesign comes with multiple new features, as well.

A key topic of conversation that comes up again and again with our customers is the challenge of collaboration in a remote work environment. Too many channels of communication or documentation are ineffective, and IT professionals are starting to feel fatigued by never feeling quite “in the know” with business decisions that are happening in real-time. When separated from colleagues, teams can feel distant and unmotivated or find it hard to stay focused.

As a small startup, and a fully remote one to boot (thanks COVID), having only the “right” amount of meetings is crucial. Over-index on meetings and your team will get nothing done. Go too far the other way and your team won’t understand the vision, why you are doing what you are doing, and won’t be able to form the personal bonds that are required for a small team to succeed. We set aside 45 minutes every morning to discuss pretty much anything and everything.

As a researcher interested in teamwork and team effectiveness, March 2020 was a fascinating moment for me. Around the world, knowledge workers at organisations large and small were suddenly forced to work from their homes. As we scrambled to get a read on the effect this was having inside Atlassian, we also commissioned an international, multimodal study to capture and make sense of the impact on individuals and teams across a range of industries as they grappled with these extraordinary changes.

Web designers are putting their time, effort, and creativity into creating a site that appeals to users, and engages, and holds their attention. According to one episode of the Project Management Podcast, it’ll be easier for designers to turn those ideas and concepts into a tangible web design using the right tools. But with so many tools out there in the market, picking the right one can be difficult. So, what will a designer do?

It is impossible to overestimate the importance of a strong development environment when scaling your team’s capacity. Nowadays, most organizations use Git, and one of the popular and successful development models used by many organizations is Gitflow. When making use of such models, continuous integration (CI) is key as it enables faster project delivery and offers reduced risk and expenses thanks to self-managed and easy-to-control dedicated teams.