December: The month that breaks the internet Every. Single. Year. An exponential increase in sales likely tops any retailer’s holiday gift wish list. And while more revenue is never a bad thing, chances are, your IT team could use some extra cheer to keep their spirits bright. Shoppers are going to shop 24/7, and the gift-giving boom can easily overwhelm your IT systems and processes.

What a year 2023 was at incident.io! While it's hard to summarize 365 days into just a few sentences, a handful of moments stood out from this transformative year: So as we close the curtain on a momentous 2023, we sat down with the three co-founders of incident.io—Chris, Stephen, and Pete—to do a bit of reflection on the wild ride that was this year.