Operations | Monitoring | ITSM | DevOps | Cloud

There are a handful of providers that large parts of the internet rely on: Google, AWS, Fastly, Cloudflare. While these providers can boast five or even six nines of availability, they’re not perfect and - like everyone - they occasionally go down.

Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be “zero.” After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing actual incidents by as much as possible is a noble goal. However, it’s important to recognize that incidents aren’t an SRE’s number one enemy.

You're not alone if you have trouble visualizing, measuring, and controlling your IT costs. Whether public or private, cloud computing can add to the cost problem. That’s because cloud computing offers on-demand resources, so misconfigured infrastructure, an overzealous engineer, or a blindsided operations team can do something that leads to a surprise cloud bill at the end of the month. But not so fast. What is cost optimization, and why is it different from IT cost reduction?

The first few minutes of an incident are often the hardest. Tension and adrenaline levels are high, and if you don’t have a well-documented incident management plan in place, mistakes are inevitable. It was actually the years I spent managing incidents without the right tools in those high-tension moments that inspired me to build FireHydrant. I built the tool I wished I’d had when I was trying to move fast at the start of incidents.

Helm is a deployment tool for Kubernetes objects that supports package management, dependencies, and templating. In this article, we will explore how to optimize your Helm charts. To follow along, you’ll need a basic understanding of Helm and will have ideally written and deployed some basic Helm charts.

Get ready for the future of Mattermost mobile. Beta testers can now access Mobile v2.0, including multi-server support — our most requested mobile feature ever. We’re also bringing you a number of usability enhancements and performance improvements to make you productive on the go. If you want to be on the cutting-edge of Mattermost mobile development, we’d encourage you to join the mobile beta program today.