Operations | Monitoring | ITSM | DevOps | Cloud

The world of IT networking has countless acronyms for every component, metric, technology, function, and so on. ITOM, or IT operations management, is a function that encapsulates the administration of all network infrastructure components within an organization. ITOM is a critical function that can directly determine the fortunes of the company. It is for the same reason that we should clearly understand what it stands for, why it's needed, and what its benefits are. Let's dive in.

Native app development is the creation of software programs that run on specific devices and platforms. You can build native apps for desktops, smart TVs, and so on - but since the most popular target devices are smartphones, native app development is frequently used to mean mobile app development. According to Statista's latest data, Google's Android and Apple's iOS operating systems have squeezed every other mobile OS out of the market over the years, and in the fourth quarter of 2022, they made up 99.4 percent of the total mobile market.

Here's a scenario. All your enterprise apps are running fine, as you expected. Maybe your team wasn't impacted by the Microsoft 365 outage a couple of weeks ago. Good for you! But don't let past application performance predict current performance. Instead, choose real-time monitoring to efficiently manage your network and proactively resolve app health issues at any time. That way, the IT operations (ITOps) team has visibility into your entire digital estate and pinpoint services unavailable to end-users.

The world of software is growing more complex, and simultaneously changing faster than ever before. The simple monolithic applications of recent memory are being replaced by horizontal cloud-native applications. It is no surprise that such applications are more complex and can break into infinitely more ways (and ever new ways). They also generate a lot more data to keep track of. The pressure to move fast means software release cycles have shrunk drastically from months to hours, with constant change being the new normal.

Are you utilizing Docker to deploy your applications? If so, you're not alone. The use of Docker has skyrocketed in popularity in recent years. While it offers numerous benefits, it also introduces new security risks that need to be addressed. But, why is reducing security incidents so important? Simple - the cost of a security breach can be devastating. From lost customer trust to financial losses, the consequences of a security incident can be severe. That's why it's crucial to take steps to prevent them from occurring in the first place. Enter Docker image security scanners.

If you're here, you know the basic DevSecOps practices like incorporating proper encryption techniques and embracing the principle of least privilege. You may be entering the realm of advanced DevSecOps maturity, where you function as a highly efficient, collaborative team, with developers embracing secure coding and automated security testing best practices.

When a serious incident occurs, time is essential. Streamlining different components of the incident response and management process can help minimize the time it takes to resolve an incident. Proper streamlining also helps reduce downtime, restore functionality, and potentially curtail the overall impact of an incident-not to mention the costs incurred during these events. This article examines several areas of incident management, the potential challenges of manual implementation, and how an automation platform can alleviate these challenges to provide a streamlined incident response process.

In the last few weeks, I have had a number of conversations with customers about what we have come to call the Automation Paradox. What happens is that organizations seeking to automate manual processes are so busy, that they cannot find the time to invest in automating in the first place, and so they find themselves frozen - unable to move forward. I took some time to talk to customers who got through this, and found a number of themes that may help you get past this. Blocks are often a state of mind