Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations is experiencing lightning-fast change right now. From the emergence of cloud computing to the explosion of data—not to mention ever-present cyber threats—every day is a new day for IT Ops. At BigPanda, we’re laser-focused on making life easier for IT Ops teams, which means we’re staying on top of all this change to help IT Ops keep up.

Spring is blooming here at PagerDuty, and so is our automation product line. We’re thrilled to share some exciting product announcements. First, we’ve officially rebranded our automation product line, Rundeck®, as PagerDuty® Process Automation. Fundamentally, everyone who buys Rundeck becomes a PagerDuty customer, so we decided to make it less confusing.

The HIMSS 2022 conference, hosted in Orlando, was an enjoyable, insightful experience with sessions that covered many healthcare topics, such as business operations, data and information, care delivery, policy and technology. Education sessions were led by renowned thought leaders who examined challenges and trends in modern healthcare. Here are five takeaways from our HIMSS 2022 experience.

Enterprise Alert offers the ability to get in touch with your users multiple ways to help you fit your business needs. We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years. We want to ensure that you and your users have the abilities needed to handle any situation that may arise.

Honeycomb is an application monitoring tool that helps DevOps and SRE teams to operate more efficiently by offering rich observability solutions and intuitive team collaboration. It helps understand complex relationships within your distributed systems and troubleshoot issues accordingly. Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities.

Salesforce Cloud is one of the leading cloud-based customer relationship management (CRM) solutions. It provides a shared view of your customers and their relationship with the business. With Salesforce Cloud, users can automate service processes and streamline workflows. Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities. Squadcast aligns your teams towards a common organizational goal of better reliability.