Operations | Monitoring | ITSM | DevOps | Cloud

AI Ops is about enabling developers, program managers, service engineers, website reliability engineers etc. to efficiently build as well as run online services or applications at scale with AI & ML techniques. AI Ops is expected to help improve service quality. customer satisfaction, enhance technology productivity, and reduce cost. With hype all around the world regarding artificial intelligence, IT leaders are sceptical whether it will actually be useful to them or will it add to their costs.

What is AIOps? Are you confused by all the different explanations out there? Regardless of the mixed messages, there is a correct definition and approach for AIOps.

AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?

Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.

IT operations management vendors are adding AI capabilities to their wares, but central AIOps platforms deliver the most value by coordinating all those domain-specific tools.

Learn about OpsQ Recommend Mode, a new feature delivering auto-suggestions for alert escalation policies with OpsRamp’s machine learning algorithms. Recommend Mode builds upon Observed Mode by enabling one-click automation of suggested actions for alert escalation management. You can follow two approaches to use OpsQ Recommend Mode: First-Response and Alert Escalation.

As artificial intelligence for IT operations (AIOps) starts to take hold in the modern enterprise, more IT operators want to make use of its capabilities to streamline routine work. The OpsRamp platform, and its intelligent event management engine, OpsQ, are built to respond to this need with transparency and insight. The OpsRamp Winter 2020 Release helps make AIOps more simple and usable for the everyday operator.