Operations | Monitoring | ITSM | DevOps | Cloud

Best Practices to Avoid Website Outages on Black Friday

The most frenzied shopping day of the year – Black Friday – is fast approaching, and businesses around the globe are bracing themselves. However, imagine this – a massive number of eager shoppers ready to snag the hottest deal, and just when your website should be working at its best, it crashes, leaving behind frustrated customers and potential revenue slipping through your virtual fingers. This scenario is not entirely fictional.

New Features: AI-assisted postmortems, ilert Terraform updates, and expanded ChatOps capabilities

In incident management, staying ahead of the curve is crucial, and that's what we're doing with our latest suite of features designed to streamline your workflow and enhance your response capabilities. Furthermore, you have provided numerous excellent suggestions during this period. We value your feedback and invite you to reach out to us at support@ilert.com to share your experiences with ilert.

How To Create a DevOps Implementation Roadmap

You’ve done your research and decided to use the DevOps approach for your software development process and IT operations. However, before you start tossing around terms like “continuous integration” and “containerization,” there’s an important starting point on your DevOps journey — creating a DevOps implementation roadmap.

Alerts Should Work for You, Not the Other Way Around

The entire reason we have monitoring is to understand what users are experiencing with an application. Full stop. If the user experience is impacted, sound the alarm and get people out of bed if necessary. All the other telemetry can be used to understand the details of the impact. But lower-level data points no longer have to be the trigger point for alerts.

Alerts Don't Suck: YOUR Alerts Suck!

Join Leon Adato, Kentik's Principal Technical Evangelist, for, "Alerts Don't Suck: YOUR Alerts Suck." In this engaging talk, Leon shares a personal anecdote about generating a staggering 772 tickets - twice - in just 15 minutes, setting the stage for an enlightening exploration of alert management. Leon discusses the common misconceptions and pitfalls of alerts in network observability, distinguishing between effective and ineffective alert strategies. He demystifies the concepts of monitoring versus observability, offering practical advice on creating alerts that genuinely add value and drive action. Whether you're an IT professional, network engineer, or anyone interested in improving your alerting philosophy, this talk is packed with actionable insights, humor, and real-world examples. Leon's hard-won advice might just transform your approach to alerting and optimizing your monitoring systems.

Understanding intelligent alerts in ITOps and alert management best practices

As an ITOps leader, you know managing enterprise IT can be challenging, with its mix of old and new, on-site and cloud-based systems. Closely monitoring each part of the system infrastructure and its many components is a constant struggle, forcing you and your team to juggle non-stop alerts and keep services up and running. How can you stop alert fatigue and gain clarity when alerts are incessant, unclear, and lack the necessary context? The answer lies in intelligent alerts.

OnPage Releases Healthcare-Focused Slack Integration

In the healthcare realm, the need for communication platforms that meet HIPAA standards is undeniable. Enter Slack, a popular collaboration platform armed with robust security features. However, the real game-changer emerges through the integration with OnPage. This isn’t just an upgrade in collaboration; it’s a transformative shift in critical communication within healthcare—a field where every moment counts.

Azure Event Grid Monitoring and Alerting

Azure Event Grid is a versatile and event-driven service within the Microsoft Azure cloud ecosystem, designed to enable seamless event handling and routing across various Azure services and external sources. This powerful service plays a pivotal role in facilitating event-driven architectures, streamlining the development and management of cloud-based applications and systems.