Operations | Monitoring | ITSM | DevOps | Cloud

Incident management is more than just fixing problems—it’s about understanding their impact and knowing how to respond. That’s where incident severity levels come into play.

User experience (UX) is key to success. To ensure your web or mobile app performs well, RUM (Real User Monitoring) helps you track real-time interactions with actual users. It gives you valuable insights into how your audience experiences your product. In this guide, we’ll explore what RUM monitoring is, why it matters, and how it can help boost performance and user satisfaction.

With the UK government's 2024 launch of a project to integrate AI into classrooms, Rob Johnson, VP of Solutions Engineering, takes a closer look at the landscape of education and AI in a piece for cybersecurityintelligence.com. Aimed at creating lesson plans and easing the administrative burden of teachers, the initiative aims to allow education staff to focus on areas of their roles that currently get sidelined.

When a system runs slowly, our first thought might be that it’s failing. This common reaction underscores a key point: In the world of web applications, even milliseconds matter. Performance impacts user satisfaction and operational efficiency, making it a critical factor. In this article, we'll show you how to use AppSignal to monitor and improve the performance of your Flask applications.

Monitoring IoT applications is essential due to their operation in dynamic and challenging environments, which makes them susceptible to various operational and connectivity issues. Application Performance Monitoring (APM) is the key to identifying and resolving these issues in real time, ensuring uninterrupted data flow and functionality. Moreover, the insights gained from APM can optimize device performance, ensure reliability, and reduce operational costs.

Ensuring your organization can continue running critical services, even during unexpected challenges, requires a solid IT resilience plan. An IT resilience plan involves more than just traditional disaster recovery. It focuses on keeping vital applications, data, and business operations intact no matter what happens. In this guide, we’ll explore key components and best practices to help you establish a comprehensive plan for ongoing business continuity.

All machinery and equipment, including their controls and sensors, tell a story through the data they collect. This data, or Industrial Internet of Things (IIoT) data, provides a detailed narrative about the machines, offering actionable insights to improve operations. IIoT data empowers businesses to optimize and enhance industrial processes by detailing operational status, performance metrics, usage patterns, health diagnostics, and environmental conditions.

The Software Development Lifecycle (SDLC) is a methodology that provides a structured process for developing high-quality software in a timely and cost-effective manner. The SDLC outlines software development as a series of tasks, creating a management framework focused on efficiency and quality. Software development is a tightly interwoven process that balances costs, deadlines, and capabilities.

Has this ever happened in your workplace? A key application goes offline during peak working hours, or worse, when a client is evaluating your business, leaving network administrators scrambling to identify the cause. Could it be a misconfigured switch, an unauthorized change to a router, or undocumented configuration drift? Without proper network configuration management, your organization is losing more than just uptime—it’s losing money, reputation, and agility.

The UK government’s recently announced AI Opportunities Action Plan marks an ambitious step forward in harnessing artificial intelligence to drive economic growth and societal progress. As the CEO of Civo, a UK-founded company committed to reimagining the cloud with sustainability, innovation, and sovereignty at its core, I welcome this bold vision.