Operations | Monitoring | ITSM | DevOps | Cloud

The Complete Guide to Log Analysis: What it is, How it Works, Use Cases & Tools

Logs are one of the most valuable assets when it comes to IT system management and monitoring. As they record every action that took place on your network, logs provide the insight you need to spot issues that might impact performance, compliance, and security. That’s why log management should be part of any monitoring infrastructure.

6 Network Monitoring Best Practices that Every IT Team Should Focus On

The network monitoring teams can now tap into Internet-of-Things, software-level network, and cloud-based services to ensure maximum uptime and optimal network performance. However, adapting to these technologies would mean defining new practices for legacy architecture integration, reengineering the monitoring workflow, and evaluating the toolkit for enhancing comprehensive and layered network management.

Technology Business Management and Chaos Engineering

Get started with Gremlin’s Chaos Engineering tools to safely, securely, and simply inject failure into your systems to find weaknesses before they cause customer-facing issues. Technology Business Management (TBM) is a decision-making tool that helps organizations maximize the business value of information technology (IT) spending by adjusting management practices. With TBM, IT is transformed to run like a business instead of merely a cost center.

Getting the Most out of Your Website Performance Audit

A website performance audit is a full analysis of your marketing, usability, and search ranking. Audits are no sunny afternoon picnic. For your team, the task may be equivalent to getting sound-blasted with unexpected microphone feedback. Like feedback, a positive gain loop between a microphone and a loudspeaker, building up your site’s SEO with content, keywords, and ads increases your visibility to your audience.

SupportWorld Live Goes Virtual! A Recap and Lessons Learned

Conferences, while a lot of work, are such a fun outlet to connect with other people in the IT community. It’s an opportunity to learn about new technologies, trends, and gain new perspectives around the industry. Some of my favorite memories of past conferences stem from the exhibit hall passport games and morning coffee breaks, mingling with other attendees whose paths you may not typically cross. Those were the days!

Detecting CVE-2020-1472 (CISA ED 20-04) Using Splunk Attack Range

The recent disclosure of CVE-2020-1472 vulnerability by Microsoft showcases the need for tools that allow defenders to quickly replicate published exploit code, register attack data, and create signatures or other mitigations against released exploits with a high likelihood of exploitation against popular infrastructure or operating systems.

How to ensure a seamless end-user experience: The ITOM Podcast [Episode 6]

The ITOM Podcast is back with an all new episode aimed to alleviate all your remote work woes in your IT environment. In the last episode, we discussed in detail about the need for compliance checks, major causes of compliance violations across industries, and the solution to help maintain network compliance. This week, we’ll dive into the end-user experience in this era of remote work.

We've grown up a little, got a bit smarter & we're looking sharp!

We’re well over a year old now, the team has doubled in size and things are going just swell here at Team_Cookdown. Since we launched, we’ve expanded our product range to include some awesome new solutions like Alert Sync and Discovery and added loads of new features to our existing SCOM toolkit; to bring you expertly crafted integrations solutions for two of the most established platforms in IT enterprise, SCOM and ServiceNow.