2019 could be the year of artificial intelligence (AI) in IT service management (ITSM). To better understand why this may be the case, let’s take a closer look at AI, how it works and the benefits associated with it.
It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, filled with a fresh batch of healthcare posts.
In a world where everything comes down to moments of truth, teams must respond to issues and opportunities in seconds. Rising customer expectations demand real-time response, and effective DevOps and ITOps shouldn’t just be tied to laptops and desks.
When we introduced ‘remote actions’ in 2012, i.e. the execution of IT automation tasks from your smartphone, we aimed at empowering the mobile (IT) workforce of the future. We aimed at relieving IT people from being bound to their desks, notebooks and PCs.
For more than 20 years, Pacific Disaster Center (PDC) has been an innovator and leader in information and communication technology to reduce disaster risk and provide humanitarian assistance to those around the world affected by natural disasters.