Our release of conditions in FireHydrant Runbooks has made it easier for teams who rely on email to communicate with key stakeholders or a distribution list. 💡If your team uses Slack, and you haven’t already installed our Slack integration, you should definitely check it out as it’s the easiest way to automate updates to channels when the status of an incident changes.
In the first two installments in this series, you learned you learned how to send alerts with incoming webhooks and request data with outgoing webhooks. In this article, you will learn how to set up a slash command. Slash commands are very similar to outgoing webhooks and even a little more powerful. To show their power in action, let’s find out how to use slash commands to request the temperature of a specific refrigerator.
Microsoft wanted to give teams more ways to be well… a team. So they built Microsoft Teams, a communication platform for instant messaging, voice & video calls, and a way to watch NBA games (I never saw that last one coming). Let’s add “get Sentry notifications” to the list.
As of October 15, 2020, Mattermost Extended Support Release (ESR) version 5.19 is no longer supported. If any of your servers are not on ESR 5.25 or later, upgrading immediately is required. With our simple upgrade steps, it takes only a few minutes. Extended Support Releases are releases that will receive backports for high severity or high-impact security fixes for the length of their lifecycle.
With the growing focus on human capital management, the concept of employee experience has embedded itself into IT service management. The changing global landscape means that employees working from any remote corner of the world expect seamless service delivery irrespective of different channels, time-zones, or even devices.
