Operations | Monitoring | ITSM | DevOps | Cloud

I joined incident.io recently to lead Sales, after having set up my own company. In both startups, one of the first questions I’ve landed on was: “What sales tools should we use as we scale?”. In this post, I’ll walk through our sales stack, and by extension, what I think most B2B SaaS startups can get away using when they have less than ~100 employees.

Automation in the enterprise is nothing new. Engineers have been working with automation tools and frameworks for decades. From configuration management tools, to continuous integration and delivery pipelines to cloud formation, you name it—automation is part of the fabric of nearly any technology use case in the business landscape. If the previous statement is true, then why does automation still seem to pair with so much manual work?

Imagine this: you're in the middle of an important presentation when all of a sudden your video feed starts to stutter. You hear other people speaking, but their words are choppy. A message comes through Slack from one of your co-workers: "I think your connection cut out." You scramble to try different solutions—restarting your videoconferencing application, checking your Internet connection, switching to your phone—but ultimately, your presentation gets cut short.

Automated testing is the foundation of your continuous integration practice. Automated testing clarifies the status of build processes for your team’s applications, ensures that tests run on every commit or pull request, and guarantees that you can make quick bug fixes before deploying to the production environment. In this tutorial, I will show you how to automate the testing of an Angular application.

Welcome to the engineering metrics guide for team success. Engineering metrics are data that teams can use to make informed decisions and operate at maximum efficiency. Don’t use CI on your team? Learn why continuous integration is key to increasing deployment frequency.