Operations | Monitoring | ITSM | DevOps | Cloud

Serverless computing, a model in which the provider manages the server, lets developers focus on writing dedicated pieces of application logic. Serverless computing has been adopted by many development teams because it auto-scales. Auto-scaling relieves developers of allocation management tasks, so they do not need to worry about the allocation of server resources or being charged for resources they are not consuming.

Today’s world is a connected one. The technologies we have allow us to connect with people half a world away. Companies can work with people from different locations. Cloud technologies, for example, are helping people collaborate from afar.

As your DevOps and IT Service Management (ITSM) teams continue to increase, so should your ability to provide self-service infrastructure capabilities. Whether you are a ServiceNow or Puppet administrator looking to expand automation to other groups such as Site Reliability Engineering or the IT Service Desk, the integration of Puppet Enterprise and ServiceNow is now at your fingertips.

Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week, we explore Anywhere Operations as a new business model.

The spring release of Puppet Enterprise is now available. Puppet continues to build out its flagship product to help organizations scale DevOps initiatives, meet compliance requirements, and deliver on cloud and hybrid initiatives. With this release, we’ve focused on delivering key enhancements to help boost productivity, giving organizations the ability to automate faster and more securely at scale.

Security is essential. It’s top of mind for organizations of all sizes and it’s certainly a top priority for Puppet. The latest release of Puppet Enterprise 2021.1 now offers support for SAML 2.0 providing a more secure and efficient authentication path for our customers to access their Puppet environments, applications and tooling.

How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.

In most cases, when users start to access and use a new application or a new release, app performs pretty well. As the user base grows and usage increases, the app can outgrow its infrastructure. Users can start experiencing a dip in performance. Latency increases, bandwidth and memory get exhausted quickly, and some code architectures start to fail because they do not scale well with the increased amount of users.

AWS tags are a bit like flossing your teeth every day — or getting eight hours of sleep a night. Everyone agrees they’re good habits that will make life easier down the road. But sometimes life gets in the way, and those habits fall a little short. Most teams set out with the intention to tag their infrastructure, but in our experience, it’s rare that companies have a perfect, thorough AWS tagging strategy.